Handy for M74

Liked: Handy for our stop off from the Highlands home south as easy to reach M74. Staff and meals good
Disliked: No lifts so had to lug case up the stairs Bathroom in room 110 in need of overhaul especially dirty light pull

Good

Great room and location

Liked: Clean, well maintained rooms and bathroom. Polite, helpful staff. Good location for bus links.
Disliked: The shower was a bit finicky.

Exceptional

Exceptional

Very Good Value for money

Liked: Comfortable bed and was very quiet

Staff was brilliant and helpful.

Liked: The staff
Disliked: No heating,room cold but was given a small heater by reception. Burn mark and small tear in duvet cover. Meat was hot but the veg was cold. Vertually all food was spiced and we don’t do spices so not much choice on the menu.

Whilst the staff all seemed...

Liked: Location suited our needs
Disliked: Very tired room, beds basic and uncomfortable, decor dated and requires upgrade, bathroom had areas of patching tape to hold bath panels together, guest info folder was empty, tv struggled to get channels, guest in adjoining room was a snorer and we could hear them clearly the whole night. Dirty laundry from another guest still in our room when we checked in. It was a triple room, yet only supplied with towels for one person and only 2 glasses for water. Kettle was not hygienic.Continental breakfast was included, went down about 7.15am, 4 empty baskets with no pastries, croissants etc on offer, some fresh fruit available, only one yoghurt and 3 cereals - for being the start of breakfast the choice was very poor and we left hungry.

Pleasant stay friendly staff reasonable...

Liked: Pleasant communal areas
Disliked: Slightly small room