Kings Land by Hilton Grand Vacations

Good

This property was NOT good...

Liked: Gorgeous property.
Disliked: We reserved 2 rooms for a party of 8 family members so the lack of availability of rooms next to or near each other was a major problem for us.

Exceptional

Liked: The room was spacious, exceptionally clean, pleasantly decorated, comfortable, and quiet. The staff was friendly, and I appreciated that I was able to communicate with the front desk anytime via text. We loved the amenities and found the location to be very convenient.
Disliked: I felt that the resort breakfast was somewhat mediocre for the price.

Nice place but not ideal.

Liked: Unit is very spacious, immaculately clean; there were no bugs and no gekkos (2nd floor unit). Balcony was also large and had a decent view of the mountains (but a unit on the parking-lot side would not be nearly as fortunate). Well placed for drives to Waimea or up and over the saddle to Hilo.
Disliked: Location is over a mile from the coast and the flagship Hilton hotel; there are shuttles, but every half-hour. The second bedroom is internal and has no windows, which makes it quite unpleasant. Kitchen was adequate, but cabinets and appliances somewhat dated. And the price for the unit was rather high considering its location.

Exceptional

Will do it again soon!

Liked: Good buffet breakfast, reasonable for all you can eat!

Very relaxing

Liked: Pool side restaurant was great!!!!
Disliked: Pools need cleaning

Good hotel, decent experience

Liked: The layout of the room was nice. We booked 2 rooms and it was perfect for our large family. We enjoyed the private lanai overlooking the golf course.
Disliked: I didn’t like that the staff called me almost daily trying to upsell us on becoming an owner. Three say it only takes 90 minutes for a presentation, but we’ve already spent much more time than that trying to reel us in. Honestly, we wanted to experience the property before committing to a whole presentation. For us, it wasn’t worth it. The rooms were actually a bit dirty - the guest bathroom seemed like it was skipped from cleaning altogether. The toiletries were empty, urine stains on the toilet. Also, it felt like there was never any staff members at the other pools, so we had to trek to the main pool for pool towels and wristbands. Lastly, despite the fact we had the privacy tag up, the staff would aggressively knock on our door early in the morning for cleaning. Not a pleasant way to start the morning!

A very pleasent surprize.

Liked: Some of the options provided, friendly and knowledgeable staff. Also convenient and free shuttles.
Disliked: Lack of a happy hour, limited check out delay and no formal dining.