Kimpton Sylvan Hotel By IHG

We will be back!

Liked: This property perfect! We decided to stay there for our little staycation. The staff was professional and friendly. Christian was great! Our room had a view of the city. The hotel’s amenities were a plus too!
Disliked: Everything was great.

Great centered hotel

Liked: Great atmosphere Great gymVery nice poolGreat afternoon happy hour at receptionCenter location, close to many restaurants in a walking distance
Disliked: None

Really lovely hotel right in...

Liked: Very nice property in a great location. Very clean, and the staff were helpful and friendly.
Disliked: $55/night valet fee on top of paying for the room was a bit steep. The view from my room was of a parking garage, but the curtain sheers let light in without me having to look out.

Very good

Exceptional

Liked: Night receptionist was fantastic. He was so hospitable and friendly.

Need to get rid of...

Liked: I like the convenience
Disliked: My room had bed bugs

Exceptional

Superb

It was an exceptional stay...

Liked: Hospitality, the staff the decor all were wonderful. The staff was very engaged, professional and welcoming. A few small things to note, though. There was a coffee cup sitting on a utility box, of sorts, outside our room for 2-days in the hallway, the chairs in the main living room area could use a deep clean (beige fabric is tough to keep clean and the arm rests showed it) and I thoroughly appreciated the Champagne upon check-in for my birthday but glass or clear plastic stemware instead of clear plastic dixie cups would have been so awesome. Just think of champagne toast photos in the hotel photo gallery. It was a little strange drinking it out of small plastic dixie cups. Besides that, everything was great. The bed and pillows were plush and the room darkening blinds made me want to sleep well past check-out!
Disliked: I would love to have been able to enjoy a late checkout (an hour past 12 noon would have been great). My stay was overnight, and a treat to myself for my birthday, but I didn't get to see/enjoy all that the hotel may have had to offer.