Kimpton Schofield Hotel an IHG Hotel Guest Reviews
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|0.6 miles from Cleveland centre|
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Kelly, East China Township, visiting Cleveland Agora Wed, 21 November 2018
Would definitely stay again; great location in Cleveland; walking distance to many bars and restaurants and shops.
Liked: Cute rooms; staff takes great care of the guests.
Disliked: Mini fridge in our room stopped working - some food went bad.
Kim Tue, 7 September 2021
Shawna Fri, 3 September 2021
Alvin Wed, 1 September 2021
Other than the dis-likes (noted...
Liked: The entire facility appeared to be maintained very well (neat & clean) with a fresh look.We had a very nice perspective view of the city streets below.We received a very quite night's sleep (we arrived late & were very tired).The restaurant accommodations were very nice.Breakfast was Great! The entire staff (hotel & restaurant) were very nice & accommodating.
Disliked: 1)The HVAC controls were not properly calibrated.The temperature was too sensitive. The range went from one Extreme "COLD" to another Extreme "HOT", with No Moderate range setting. Therefore, we chose to leave the setting on COLD, then bundle-up, in-order to survive. The front-desk was notified at check-out.2)The fixed-glass shower wall did not extend far enough to keep the water-spray off the floor (even with the shower-head angled towards the back-wall).
Luca Thu, 5 August 2021
Elizabeth Fri, 30 July 2021
Liked: The decor was up to date. The staff was very helpful, kind, and did everything they could to meet our needs.
Disliked: I expected the property to be in better condition. The bathroom had rust around the drain in the sink. The tub was dated. The carpet was industrial looking and feeling. The pillows on the beds weren?t down, and the bedding didn?t smell fresh. It felt more like and Aloft than what I would expect from a Kimpton property. I booked with the expectation I would be staying in a quality property with the finishing touches I?ve come to expect from Kimpton. This was not up to the standards I?ve experienced elsewhere.
Shaneice Fri, 23 July 2021
Comfy, if a little sparse.
Liked: Traveled for a ballgame, and was lucky to pick a hotel two blocks away from the ballpark. The room was comfy and clean.
Disliked: The room was a tad sparse- really just a bed, chair, tv, and some lamps. And the view of the roof and air conditioning unit was?yeah. Also, there seemed to be a bit of chaos surrounding the valet parking. The location of the hotel- right on a downtown corner- makes it a little tight for valet parking. But on the second day of our stay, there were cars backed almost to the intersection because there was only one valet working for dozens of check-ins that afternoon. I don?t begrudge the valet- he was working as hard as he could. But I felt like maybe the hotel could?ve helped alleviate his workload.
Qian Sat, 17 July 2021
It is okay
Liked: I love the walk-in shower.
Disliked: Too much noise at night;No air vent in the bathroom, so humid after shower;No one told us WiFi information until we asked;
Erin Thu, 8 July 2021
You raised the bar -...
Liked: Awesome shower, kind people
Disliked: One slight issue- the pet relief area that staff directed us to is posted to keep pets off?
Melody Thu, 24 June 2021
We enjoyed our stay and...
Liked: The breakfast was great we had the chicken and waffles can?t watch t to go back
Disliked: I didn?t like that valet was 40 plus that?s very expensive for one night but convenient
Madison Wed, 23 June 2021
It was a great stay
Liked: The room was great. The bed was comfy.