Kimpton Pittman Hotel By IHG

Superb

Fantastic hotel in great area...

Liked: Lovely hotel in the lively area of Deep Ellum! The bedrooms have lofty ceilings and super comfy beds — staff are lovely, gym is fantastic (Peleton bikes, running machine, cold towels in fridge on exit) and there is a great pool area. Also thought the staff were very helpful and sweet. Breakfast was delicious and portions were huge
Disliked: If you are sensitive to noise I would carefully consider a stay here. We had a room that backed onto the freeway / Elm Street and it was so loud! I Googled about revving vehicles in the area and apparently it’s been a problem in Dallas for some time - cars rev engines/modified junkers really loudly at the lights and naturally it’s worse at night. You could also hear this noise by the pool, sadly.Despite liking the pool area, I think there could be more effort to make this area more vibey. There was no music, not someone readily available to make drinks at the bar hatch (went up 3 separate times and no one was there) and sometimes it was a bit messy with towels which could be remedied if staff checked the area more frequently

We enjoyed our stay so...

Liked: Great atmosphere, walking distance to lots of great restaurants and bars.
Disliked: Nothing

Exceptional

Good

Perfect

Liked: We absolutely loved the Pittman Hotel! Very spacious rooms, with modern and trendy furniture throughout. Excellent location, walking distance to many wonderful bars and restaurants. Loved the happy hour too. We will definitely be back!
Disliked: Nothing

Passable

Liked: Nice rooms and staff
Disliked: The location was very noisy. Right next to train tracks and bars with loud music and bass that you can hear until 2am. Couldn’t sleep.

Mixed feelings

Liked: We were able to check in upon arrival (earlier than check-in time) which we greatly appreciated. Loved the amenities in the bathroom!
Disliked: We asked for help with a dinner reservation, communicated with the team for days prior to check-in. But upon arrival they had no idea what I was talking about, which was frustrating. The barn door into the bathroom is just not practical - and so difficult to move. We booked a room with breakfast included, but the on-site restaurant couldn’t clarify what that meant. Only after asking Reception a third time did we receive an explanation of what we could order. I suppose we just expected better service.

Good, not great.

Liked: Very cool building, the pool was nice. I liked having an actual bathtub in the bathroom. We never had to wait on an elevator. Cookies and lemonade at check-in was nice.
Disliked: The pool only gets morning sun. The pictures on the website are a little misleading as far as sun exposure. There was a stain on the bed sheets when we took the covers back. Housekeeping was prompt when coming to change the sheets, so that was appreciated. One other thing was a hair (most likely pubic) on one of the windowsills.