the room air conditioning was...

Liked: location was great!!!
Disliked: for $500 a night and having issues with the air conditioning unit was unacceptable

I will never stay at...

Liked: but accommodating when weather messes up your travel plans. They will charge you and not think twice. The worst customer service. The front desk person spoke over me the whole time when I was trying to explain my situation.
Disliked: Horrible Customer service and putting their customers first. They don?t care about your safety while traveling only care about making money. So if a storm messes up your reservation, be prepared to pay still.

horrible

Liked: location
Disliked: price and front desk and somebody in accounting doesn?t know how to do their job my money was taken put back on and taken again. Deposit was 400 dollars and they won?t let u do it cash. 1682.00 for a tiny tiny room no parking 20 dollars a day for parking 2 blocks away!! I do not recommend at all!!

Very good

awesome!

Liked: clean, enough space, great location

Passable

Liked: Location, and the property was breathtaking. Laura also helped me rebook a cancelled flight, checked me in at lobby and gave me beer.
Disliked: There was no coffee maker in the room. No smoking area, I use a vape, come on... The "restaurant" is a joke, continental breakfast no lunch or dinner. $10 for a short glass rum runner. The pool was too warm, I didn't want a bath, I wanted to take a dip to cool off. Found a bug on my bed upon entering my room. I could see outside under a trim board, kept waiting for the little lizards to join me in my room. Shower took forever for the water to get hot.

The location is perfect and...

Liked: I love the location of the property
Disliked: I did not like that there were only 6 free parking spots and the others were $20 per night. I did not like that paid parking was 2 blocks away from the hotel. one day there was a coconut vendor taking up 2 of the free parking spots that someone staying at the hotel could have had to park. We had a water leak in the bathroom that was fixed while we were there but it started leaking again. The balcony door was very hard to lock and the door to our room would stick and you couldn?t get out of the room. I left a travel cup in the armoire when I checked out, I sent a text inquiring if the cup had been found by house keeping but no one turned it in. I was disappointed in that but I understand.

Thank you for a lovely...

Liked: we?ve stayed here prior to Kimpton purchase. lovely improvements noted. worth getting the upgrade to have a front porch!
Disliked: All good!

Exceptional