Kimpton Ink48 Hotel Guest Reviews
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|1.2 miles from New York City centre|
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Nakeisha, New York Mon, 29 February 2016
Robert G, New Jersey Mon, 11 August 2014
Let me preface my review by saying that my wife and I have traveled worldwide and typically stay in 3 to 5 star properties wherever we travel to. Additionally we are both originally from New York. This is an awesome property for many reasons - however, the first is the level of service that the staff exemplifies (front desk, bell service, parking etc). In a city where being rude is the norm we were actually made to feel as if we were visiting our hometown as opposed to a fun Anniversary weekend. This was a last minute booking via online and email and yet the hotel not only provided us with a corner room on an upper floor (1408 I believe) but also had a bottle of bubbly on ice and a hand written note (nice touch). Very impressed with the smoothness and relatively care free check in BUT what was most surprising was the explanation of the parking situation which is no in and out upon validation at a rate of $65 daily (common in NY) but also a quick oratory of other parking garages in the area and approx. pricing and lay of the land in terms of street parking (NY street parking can be difficult just interpreting the signage). They actually went above and beyond which allowed us to make a decision as opposed to parking and finding out later. They probed just enough to explain area dining options (which are plentiful btw - after all, this is NY). The hotel is very chic from the decor of the lobby to the elevators and hallways and of course the rooms which are quite spacious (this is rare in NY where space is at a premium). The beds, lighting and bath are exquisite, not worldwide glamor but elegant chic while the bath products are top notch. They provide you with a complimentary list of items for your needs and sure enough I was in need as I forgot and requested shaving cream (they not only brought the cream but also 2 razors all within 4 minutes - again, rare for a big hotel in NY). This hotel has a great roof bar (we didn't get to enjoy as a guest booked out the roof for a private party (that must have cost a pretty penny) but it's widely recognized). Now the best reason to stay in a hotel on 11th Avenue in Hells Kitchen has to be the access to NYC nightlife and you basically have everything at your disposal including sports bars, clubs, adult clubs, lounges, piano & beyond. In a city that does not sleep this hotel sits in the heart. This is a better location than ANY cheesy Times Square hotel AND you're closer to the West Side Highway (in case you want to zip to the park or TriBeCa or Wall St etc.). See how long it takes for a cab to get from Times Square to 11th Avenue during rush hour (more than 40 minutes and we're talking a mere 4 to 5 blocks). The views from the property are killer especially since it has widely unobstructed views (again rare for a NY high rise building of any kind). There is also the CHANCE of parking around here unlike Midtown or Wall so that's a plus. The restaurant here is ok but to be honest you're in NY so why would you eat in your hotel unless it's 4 or 5 star dining right? Beds in the room are super comfortable and CLEAN! I can think of a few more reasons why I would book here again but I will leave it to you to share your own experience.
Liked: Viability to nightlife, rooftop bar, excellent views,
Disliked: Should link up with food vendor to offer 24hr in room.
Eva C S, Asheville Tue, 23 October 2012
Liked: Great rooms; friendly, helpful staff. Would stay at Ink48 again.
Susanne Tue, 23 May 2017
Liked: The kindness of the staff and we had a very quiet room with a comfortable bed!
Anonymous Mon, 22 May 2017
Disliked: Hotel attempted to charge me for a restaurant meal I did not have and supposed mini bar items that I did not take. Was told in my booking that free WiFi was available in all areas yet the concierge demanded I pay for access. There is a rooftop lounge accessible via the hotel lobby; loud weekend crowd late into the evening.
Mike Sun, 21 May 2017
Liked: We were offered an upgrade to our room because they overbooked, complimentary of course. It was amazing and the concierge Steven was superb.
Disliked: It would have been nice to be on a higher floor, however the room was amazing and we enjoyed our time spent.
Courtney Sun, 21 May 2017
Liked: Before even walking in I was offered by the doorman to carry my bags, and the doors were held for me. Then, we walked in to the friendliest front desk woman. she was very friendly and accommodating and gave us all the information we needed to benefit from our stay at their establishment. The management is hardworking and dedicated to providing an awesome experience to their guests.
Disliked: There is nothing to dislike. Ink48 is amazing and I will be using them every time I go into the city! I did have a minor issue with the valet parking however, they aren't a part of ink48 and the management at ink 48 assisted us in fixing the matter and coming to an agreement.
Linda Thu, 18 May 2017
Liked: Very comfortable beds. Helpful Reception staff. Loved the Hlub club appy Wine hour.
Disliked: First two nights in a room near.night club. No sleep but Reception offered to change our room and all was fine after that.
Anonymous Wed, 17 May 2017
Liked: The view at night is amazing
Room is very bright; nicely decorated
Disliked: The bathroom facilities could have been mich better for this price. Staff can be much friendlier
Hazel Fri, 12 May 2017
Liked: The style of the hotel and the wine hour where you got free wine.the view from our room was amazing!
Disliked: The prices on the roof top Terrence and the night club next street was very loud for one of the nights.
Melanie Tue, 9 May 2017
Liked: Every person was super friendly and helpful. The bed was super comfortable and location is amazing!
Disliked: The food pricing was a bit high so I did not get to partake.
Michael Mon, 8 May 2017
Liked: Wine happy hour, roof top bar, size of room and light.
Disliked: Windows could do with better sound insulation as although 11 floors up you could still hear the road noise very clearly. Bit of a walk to a subway station.
Laura Mon, 8 May 2017
Liked: Great sized rooms with fantastic bathrooms. View from rooftop bar was amazing - and wine hour a welcomed bonus! Location great for exploring Manhattan, Times Square an easy walk. Loads of good restaurants and bars very near by.