Kimpton Ink48 Hotel Guest Reviews
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|1.2 miles from New York City centre|
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Nakeisha, New York Mon, 29 February 2016
Robert G, New Jersey, visiting Hudson Terrace Mon, 11 August 2014
Let me preface my review by saying that my wife and I have traveled worldwide and typically stay in 3 to 5 star properties wherever we travel to. Additionally we are both originally from New York. This is an awesome property for many reasons - however, the first is the level of service that the staff exemplifies (front desk, bell service, parking etc). In a city where being rude is the norm we were actually made to feel as if we were visiting our hometown as opposed to a fun Anniversary weekend. This was a last minute booking via online and email and yet the hotel not only provided us with a corner room on an upper floor (1408 I believe) but also had a bottle of bubbly on ice and a hand written note (nice touch). Very impressed with the smoothness and relatively care free check in BUT what was most surprising was the explanation of the parking situation which is no in and out upon validation at a rate of $65 daily (common in NY) but also a quick oratory of other parking garages in the area and approx. pricing and lay of the land in terms of street parking (NY street parking can be difficult just interpreting the signage). They actually went above and beyond which allowed us to make a decision as opposed to parking and finding out later. They probed just enough to explain area dining options (which are plentiful btw - after all, this is NY). The hotel is very chic from the decor of the lobby to the elevators and hallways and of course the rooms which are quite spacious (this is rare in NY where space is at a premium). The beds, lighting and bath are exquisite, not worldwide glamor but elegant chic while the bath products are top notch. They provide you with a complimentary list of items for your needs and sure enough I was in need as I forgot and requested shaving cream (they not only brought the cream but also 2 razors all within 4 minutes - again, rare for a big hotel in NY). This hotel has a great roof bar (we didn't get to enjoy as a guest booked out the roof for a private party (that must have cost a pretty penny) but it's widely recognized). Now the best reason to stay in a hotel on 11th Avenue in Hells Kitchen has to be the access to NYC nightlife and you basically have everything at your disposal including sports bars, clubs, adult clubs, lounges, piano & beyond. In a city that does not sleep this hotel sits in the heart. This is a better location than ANY cheesy Times Square hotel AND you're closer to the West Side Highway (in case you want to zip to the park or TriBeCa or Wall St etc.). See how long it takes for a cab to get from Times Square to 11th Avenue during rush hour (more than 40 minutes and we're talking a mere 4 to 5 blocks). The views from the property are killer especially since it has widely unobstructed views (again rare for a NY high rise building of any kind). There is also the CHANCE of parking around here unlike Midtown or Wall so that's a plus. The restaurant here is ok but to be honest you're in NY so why would you eat in your hotel unless it's 4 or 5 star dining right? Beds in the room are super comfortable and CLEAN! I can think of a few more reasons why I would book here again but I will leave it to you to share your own experience.
Liked: Viability to nightlife, rooftop bar, excellent views,
Disliked: Should link up with food vendor to offer 24hr in room.
Eva C S, Asheville Tue, 23 October 2012
Liked: Great rooms; friendly, helpful staff. Would stay at Ink48 again.
Michael Fri, 16 March 2018
Danielle Thu, 15 March 2018
Liked: AMAZING! so easy to walk to EVERYWHERE. Rooftop bar the most beautiful place to watch the skyline at sunset. Cool and hip rooms, restaurant with fabulous flavors and generous portions!
Krystasia Wed, 7 March 2018
Mary Tue, 6 March 2018
I will be back
Liked: the entire staff was top notch
Yongtao Tue, 6 March 2018
Disliked: air conditioner
Violeta Thu, 1 March 2018
Disliked: The customer service was terrible. They did not respond to my 2 request via bookings.com. I followed up with a phone call to confirm a clothing rack will be available in the room and extra hangers. On arrival only hangers were available. After questioning this with the manager they gave me excuses that they don't check the request by guest on bookings until the day before, which then means they have ignored my request and not informed me to find alternative arrangements, which was an option. During checkin it was painful and uncomfortable to realise my request could not be fulfilled and they had NO solutions to offer. The team took no responsibility and did nothing to ease my stay. Terrible experience. Over priced rooms.
Anonymous Thu, 1 March 2018
Not worth the money
Liked: Good food
Disliked: Dark. Poor service.
Nina Wed, 28 February 2018
Omokhekpen Tue, 27 February 2018
Liked: Everything I needed was close by. Excellent location.
Lisa Mon, 26 February 2018