Exceptional

Very good

Very poor

Good

Liked: - Spacious and clean room- Decent bathroom- They have complimentary coffee in the morning at the cafe below- Complimentary drinks for an hour in the evening with live music and socializing- Right of the rainy street with an active nightlife- They give you all the basic amenities if you ask for it
Disliked: - No complimentary water bottles in the room. They do give it to you if you ask at the front desk. It would be better if you just keep it in the room- You will need to ask for room cleaning. Won't be done if not asked.- They wanted to charge me some facility fee. I don't know if it's a thing but when I said I have paid in advance including all charges they dropped it. Even if there is something like this, I guess it's better to keep the guest informed during check inn.

Superb

Exceptional

We enjoyed out stay and...

Liked: We enjoyed how clean the guest rooms and hotel are; management is doing a great job there. I was also impressed with how well the staff handled the periodic rush of guests at certain times of the day. Great training.
Disliked: Not the hotel's fault; there is a serious traffic and parking problem in the area right now due to construction. Also, Thurs, Fri, and Sat nights will be extremely crowded due to the proximity to Rainey St. You should expect to be caught in traffic any time of the day. We also had trouble getting through to the front desk. We tried several times from the room phone and cell and never reached an attendant.

Good

Liked: Modern and clean rooms.Great location.Staff very helpful and attentive
Disliked: Daily resort fee charged on top of disclosed fees and charges should be more transparent at time of booking.Lots of construction currently around the premisesBeware of rooms facing Rainey street and the noise that comes from the bars (the offer of ear plugs is nice but acknowledges the issue of noise). The hotel did try its best to relocate me to a room less exposed to this noise which was appreciated.

Amazing and luxurious

Liked: Hotel was amazing and super clean. The room was beautiful and 10 out of 10. Close to all the bars and didn?t even have to drive anywhere. I?d definitely stay at Van Zandt everytime I visit Austin again.