Great lobby staff & location....

Liked: I liked the location and the front desk/ lobby staff.
Disliked: My sink fixture leaked and housekeeping was inconsistent. The regular coffee was not replaced until I left a note.

Exceptional

DuPont circle was nice.

Liked: Breakfast was great.
Disliked: The extra $30 in food/beverage credit that was listed on our booking.com reservation was not honored by the hotel. The lighting at the bathroom sink was quite dim.

Very bad and frustrating. Very...

Liked: The room has very bad heating system. The room they changed for us was worse than the first one. Even the bathroom flush wasn’t working . It was one of my worst hotel experiences.
Disliked: The location. The staff.

Superb

Liked: Friendly and knowledgeable staff, great location, very comfortable room, restaurant on site, room delivery service from restaurant.
Disliked: There was an issue with the hot water one day, but it was fixed in a day, and guests were compensated for the inconvenience.

The food was good

Liked: Location and hotel restaurant

Very good place, but stay...

Liked: Big and comfortable room, excellent location
Disliked: Several problems during my stay: room not ready at check in time, issues with my credit cards at check in, lack of hot water for a couple of days, unfriendly staff at reception. Management was nice enough to compensate me for these problems.

Exceptional

Exceptional