The room was very dirty, sheets were stained and absolutely disgusting. The food was outrageously expensive and dreadful. No free parking; rude manager. I was supposed to be upgraded and it ended up being similar to a Howard Johnson's hotel - not worth the money.

Liked: None.
Disliked: Dirty room; terrible food.

Exceptional

Very good

Exceptional

Superb

Liked: Great location, right in the heart of the city close to everything. We walked every where we had to go. Great staff, lovely room. I enjoyed my stay so much.
Disliked: Parking sucks, I ended up paying 40$ a night at a garage close by. Parking at the hotel was 55$ a night and thats too much for a already expensive stay.

Great location, but not the...

Liked: Location is great! Staff was friendly. Quick check-in/out. Nicely decorated room and good products. It's also nice to know they have extra toiletries and things in case you forget to bring them.
Disliked: Even though staff was friendly, I didn't feel they truly cared to address my needs. For example, the room was very dry and dusty so I asked for a humidifier. They gave me three humidifiers that were broken. The only response from staff I heard was: "oh so sorry to hear that." But not true resolution to the problem. So I gave up in the end because none of the humidifiers worked. Also, the carpet in the hallway and room needs a deep cleaning. It's stained and smells. The hotel seems to have one elevator running at a time so we had a long wait, about 5-10 minutes during rush hour.

Superb

Good

Exceptional

Bad

Liked: The bed was comfortable! The room wouldn't have been bad only we couldn't adjust the temperature.
Disliked: Had to pay for parking, no continental breakfast, room was hot and stuffy, animals urinating in the lobby area, the menu at the restaurant was not good, hotel was more like a petting zoo. We had to pay for everything at the hotel