Very good

Liked: Room was great, very spacious and comfortable.
Disliked: There was no cold water in our room - both taps ran warm/hot. The concierge was not very helpful in terms of helping us find good since the restaurant was closed.

Exceptional

Valentine?s at the Royal Sonesta

Liked: The corner room is as VERY quaint and creatively decorated
Disliked: The toilet was really low.

Your hotel is lovely and...

Liked: The staff at this hotel was exceptionally friendly and professional. I appreciate that for security reasons, once you step out of the hotel the staff need to ?buzz? you back in. I was amazed that the staff actually recognized me when I returned after walking the dog and was quick to let me back in (even before I pressed the entry button). The decor is fun and the room smelled great (really wonderful), the soaps and lotions are also smell wonderful ...but your friendly and professional staff made our stay just perfect!
Disliked: We stayed due to a snow and ice storm, so much of downtown was closed anyway and we were wishing for a little sweet chocolate or cookie to end our evening- probably better for us that there wasn?t

Exceptional

Superb

Liked: No breakfast
Disliked: Food

Liked: I absolutely loved the way this hotel was decorated and how comfortable and big the room was. The front desk staff was friendly and I can't wait to be back.
Disliked: Nope!

Exceptional

Superb