Kimpton Hotel Monaco Philadelphia By IHG

Liked: Spacious rooms and bathroom; nice part of town.
Disliked: We roomed next to a bridal party who partied loudly until 5:00 a.m. and kept the whole floor awake. Security interrupted them once, but they quieted down only for 5 minutes.

Liked: Beautiful hotel; everyone who works there is extremely friendly and helpful.

Everything about this hotel was nice, clean and comfortable. Nice staff. Parking in the garage behind the building was a pain. Didn't check out the roof lounge but will next time.

Liked: Very nice; clean; comfortable.
Disliked: Pricey minibar.

Superb

Exceptional

Very good

Wonderful

Liked: Quiet, very clean, very helpful staff and within walking distance of all the historical sites we wanted to see.
Disliked: I liked everything

Room location and hotel location...

Liked: Loved the corner room location! The wallpaper and general room decor were beautiful. Room was spacious. The bed was very comfortable. It was great that you allowed dogs at the hotel. Very helpful for us.
Disliked: The most glaring issue, noticed by myself and my husband, was that there were 3 doormen standing around talking most every time we entered or exited the building. Not once did any of them open a door for us, even when we were entering with packages or suitcases. It was comical. The other complaint was that the bathroom floor was sticky when we arrived, causing noises when I took a step. I mentioned that to the entrance desk and they got someone there right away, but the problem was not resolved, it was just the same after the cleaning. I was also surprised given the quality of the hotel, how thin the TP was...And also, I am all for conservation, and very much appreciate your efforts in that matter, but the water flow restrictors on the sink faucets were too much. It came out a trickle.

Good

Convenient location

Liked: Good access to anywhere

Fix the Elevators

Liked: The location was outstanding, and the staff were wonderful. The design of the hotel is super cute, as well.
Disliked: There were only 2 of the 4 total hotels operating when we first checked in. By the time we checked out, there was only 1 of the 4 working, which made me too nervous to go in the elevator at all. We were on the 10th floor with dogs, so the stairs were not ideal. There was a large party on the rooftop on Sunday night. However, the rooftop entrance also happens to be where the elevators are on the 10th floor. This made it so we couldn’t really go in or out of our room for about 30 minutes on Sunday night, as everyone was exiting the party. That’s not a big deal. However, what I didn’t appreciate was the fact that there were cups, trash, and debris strewn around the floor outside of the elevators after the party. When we checked out on Monday, the trash still had not been cleaned up. Overall, I’m not sure I would stay here again.

Superb hotel.

Liked: We were upgraded to a suite because we were Welsh. An unexpected and delightful experience. We were also given two tickets each for drinks at the bar. Again - a really special touch. The breakfast was excellent and good value. Exceptional hotel ideally located for the historical sites .
Disliked: Nothing - it was great .