Kimpton Hotel Monaco Baltimore Guest Reviews
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|0.3 miles from Baltimore centre|
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Sheryl, Vienna, visiting Royal Farms Arena Mon, 11 April 2016
We will definitely be back. The service and the staff were so friendly and extremely accommodating.
Liked: What a beautiful place.
Deborah Sun, 13 January 2019
Liked: Looks amazing and great location
Disliked: The bed was not comfortable, had a topping on mattress that was not good. Expected ia softer bed for this place, and the blanket was thin. There were no extras in the room.
Anonymous Fri, 11 January 2019
Liked: The location is fine, valet parking is expensive though.
Disliked: My first room reeked of cigarette smoke, also the heater was faulty and the temperature was very uncomfortable. The Liobby was a bit run down. For the price you could do much better.
Jody Sun, 6 January 2019
Robyn Sat, 5 January 2019
I am very pleased with...
Liked: The beds are so comfortable. The hotel through out is designed very tastefully. Temperature in the building is set at a very comfortable level. I also like the security of access to floors above the lobby. You have to use your room key to gain access. This is important to some of us that travel alone. Love this hotel. Already booked a room for next month.
Disliked: When fist coming into the hotel on the street level it?s a little confusing to figure out where the check in desk is. There is a small sign with directions but you don?t see it until you get further down the hall by the elevators. It would be extremely helpful if a larger sign was put up closer to the entryway directing the customer to the elevators and check in desk on the lobby level.
Robyn Fri, 4 January 2019
Liked: The bed was so comfortable.
Disliked: Need better signs to direct customers to the check in desk. You come in on the first floor to an empty lobby area. The check in desk is on the second floor. A little confusing. Need better communication on that.
Dayna Thu, 3 January 2019
Amazing! Everything I visit Baltimore...
Liked: It was amazing!!! I loved everything about this hotel! Great customer service and the building was amazing!
Disliked: This hotel is so beautiful! It sucks they try to charge you to take photos!
Luis Wed, 2 January 2019
Liked: Billing statement don't matched Booking .com confirmation email
John Tue, 1 January 2019
Liked: It was very elegant with a great staff and service e.
Disliked: There are no negatives.
Verified Hotel Guest Tue, 1 January 2019
Liked: Ambience, friendliness of staff.
Disliked: Inadequate parking. Valet is rather pricey.
Aaron Mon, 17 December 2018
My stay was fair. Dining...
Liked: The hotel was nice, staff was friendly but never got my wake up call I requested. They did give me a discount.
Disliked: Didn't get my wake up call which could have caused a very bad situation