Kimpton Hotel Monaco Baltimore Inner Harbor Guest Reviews
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|0.3 miles from Baltimore centre|
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Sheryl, Vienna, visiting Royal Farms Arena Mon, 11 April 2016
We will definitely be back. The service and the staff were so friendly and extremely accommodating.
Liked: What a beautiful place.
Halo Tue, 19 January 2021
Myca Tue, 19 January 2021
Liked: The tub
Disliked: No microwave in room
Santrice Mon, 18 January 2021
Shayla Mon, 18 January 2021
Disappointing because I normally love...
Liked: The best thing about my stay was the hot water during my shower. The hotel also had a wine hour which was refreshing, and also social distanced which left me feeling safe due to cover.
Disliked: My sink was clogged in the room, there was dust/dirt on the fixtures( which tells me the room wasn't properly cleaned which is frightening to know during covid). Upon checking in I relayed my excitement to book a massage, I was told due to cover it would be an in room service and someone would call or text to confirm my service time, that night I followed up, and early in the am- no one ever called or came to confirm. When I went down to the front desk to speak with someone everyone was clueless, not a great stay and won't ever be staying here again.
Crump Mon, 18 January 2021
3 star hotel with 5...
Liked: Stayed in luxury suite spa. Room was large and quiet. Jacuzzi was very large and nice but had mold stains. Location was close to the harbor. King size bed was comfortable. Water was very hot. 2 tvs in room, ideal for kids. Hotel lobby is old fashioned but clean, would have been elegant 50 years ago.frer coffee but kid size cups. Valet attendants were very nice and helpful. Shout-out to Jacob.
Disliked: This is a very long list and negatives far outweigh any positives. Executive summary sentence: this is a historic, outdated elegant hotel cheaply covered in outdated modern kempton attire. The phrase, "you get what you pay for" didn't apply here. For a "5 star hotel" you get a 3 star hotel with 5 star makeup on it.Check-in was annoying. Traveled with 1 small kid and a infant. Check in was at 4. Arrived at 3:15 and room wasn't ready. During the pandemic its concerning a room isn't clean yet before guest arrive. The room was rushed cleaned and it showed. Bed wasn't nicely made. White stain on couch. Hoping it wasn't a body fluid stain. The handle on the desk cosmetic drawer fell off. Windows had water damage and just looked ugly. Room only had 2 towels in it. The pillows on the comfy bed were like deflated air bags.Room entertainment: o lyrics thing free is basic cable. No free on demand. Romm entertainment is below par. I recommend bringing a fire stick. They have a lot of optional stuff you can pay for. Forbe ample you can wat h on demand PBS for $20. Isnt PBS suppose to be free? All movies on demand were $10+.You need 3 of their pillows combined to make 1 standard pillow. The pull out couch bed was HORRIBLE. Stiff, hard, and it came with a very thin blanket just like the blankets you get at Army basic training. Oh ya and no pillows for the pull out. Call the service desk for more towels and extra pillows and blanket for the pull out. Got the towels but that was it. Room was quiet except for the expected loud outside noise of downtown Baltimore. Another shout out for Baltimore 1st responders: they work all night around here sounded like. Parking was valet only at $44 a night. Pricey but on par for the area. Some of the valet tenants didn't care to open the door for guest. With the exception of Jacob and the African heavier set guy. Those 2 were great. Now the restaurant: the food sucked and expensive.
Dequan Sun, 17 January 2021
Nicholas Sun, 17 January 2021
Wrong room and many things...
Letitia Sun, 17 January 2021
Pretty cool and sweet. Wouldn't...
Liked: I really loved the architecture and the overall cleanliness. The interior was just absolutely beautiful.
Disliked: There were no robes, cups, ice bucket, coffee maker, or anything on the menu for the fridge included inside of the room. COVID has everything pretty jacked up...I guess? Who knows, but if you're gonna stay here be sure to request a robe, cups, etc. at the front desk. Otherwise, you'll feel pretty ripped off. Also, the nice big windows don't open...but maybe that's a norm as well.
Coach Sat, 16 January 2021
Coaching on the Road
Liked: All of the staff was Great, from the valet guy, to the front desk personnel, to the Bell guy and the housekeeper on my floor. I enjoyed the wine hour also to wine down..
Disliked: the parking situation was crazy. the price and the distance from the hotel a new experience for me.
Jerome Fri, 15 January 2021
Disliked: The heat wasn?t working and we didn?t have hot water all night