Kimpton Hotel Monaco Baltimore Inner Harbor Guest Reviews
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|0.3 miles from Baltimore centre|
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Sheryl, Vienna, visiting Royal Farms Arena Mon, 11 April 2016
We will definitely be back. The service and the staff were so friendly and extremely accommodating.
Liked: What a beautiful place.
Austin Tue, 15 June 2021
Luxurious spa room, but lacking...
Liked: The spa room tub was amazing and the building was great.
Disliked: Standard amenities were not provided in rooms (due to COVID) without asking, though every other hotel we've stayed at accommodated these items. Parking was also not attached and pricy for not being on site.
Nellhand Tue, 15 June 2021
Mary Mon, 14 June 2021
Liked: The children bunk bed and room were exactly as the pictures stated. I also liked some of the valet parking staff. The two black guys there were very caring.
Disliked: *The bathroom did not have many wash clothes or towels. We had to inquire them . **The room service was horrible!! My family and I were there for two days and they did not clean our room or give us new linens. We had to ask for more towels and bag them to take our trash. The house keeper was disrespectful and rude .***The shower did not have any shower curtain or doors to stop the water from coming out of the shower area. I had to throw one of the few towels on the floor to stop the water from entering into the hallway. There were only one Very Small bar of soap. ****Someone had urinated on one of the elevators. ***** Someone was Blasting loud music with a lot of bass speakers in the hotel until 3:30 am in the morning. There were a lot of movement and loud noises in that hotel. I cried because I couldn?t sleep after a very long day of touring . ****** There we?re a man sleeping and a women dosing off on the side of the hotel when we first pulled up to it!!! ******* The hotel did not smell very clean. The building is old and the things in the picture was not kept up. The rugs entering the hotel we?re worn. It?s completely different from those beautiful pictures on their website . It?s also different from the pictures I have taken . Trust me when I say it is deceiving
Janelle Mon, 14 June 2021
Liked: Nothing at that point
Disliked: No ac at all in my room. They said they was going to come look at it and never did. Room temperature was 84 degrees
Jennifer Sun, 13 June 2021
Shantell Sun, 13 June 2021
Liked: Very beautiful place! Friendly staff and comfortable accommodations.
Octavian Sun, 13 June 2021
Ayahna Sat, 12 June 2021
Liked: Staff was very friendly
Disliked: Room was not clean there was dirt smudges on the walls and light fixtures in the bathroom and dust on the doors and walls
Romy Fri, 11 June 2021
Brian Thu, 10 June 2021
Disliked: not satisfied, got bitten by bed bugs and booking.com and the hotel are being difficult to refund my money. I have proof of my swallowing arm and even though i signed a paper saying that i was going to get a refund they are telling me that there is no open case but there is also proof of the pets control company. i cant refuse to pay because the money is already taken out of my bank and nobody is helping. Booking.com tell me that i have to call the hotel and i called them and they tell me to call booking.com this back and forth i don't understand, im very disappointed.