We will definitely be back. The service and the staff were so friendly and extremely accommodating.

Liked: What a beautiful place.

Liked: The staff are kind and friendly. Also, the hotel offers coffee in the mornings and a free wine happy hour in the early evenings. Additionally, the hotel is within walking distance of all that the Inner Harbor has to offer.
Disliked: The hotel has become a little rough, due to consistent usage, over the years. Unfortunately, the hotel has not made needed repairs to some items, such as torn carpeting, peeling paint, etc. That said, it is a beautiful hotel.

Exceptional

Liked: Beautiful hotel! We loved the jacuzzi in the room.

Liked: Checked in late, no room service due to restaurant being closed.
Disliked: The hotel looks great and is well Kept for a older hotel, but lack the welcoming feel inside, no personality. Location is congested, and valet parking is expensive.

The location was great, but...

Liked: We paid extra for an early check in and they were accommodating. The staff, especially Monae was awesome.
Disliked: Went to shower and all the soap, condition and shampoo containers were empty. We couldn?t adjust the temperature, the sink didn?t drain and there was a high pitch that went off throughout the evening and morning. We were advised to just turn the TV on.

Liked: The staff was very nice and accommodating
Disliked: The smell in the bathroom unpleasant couldn't figure it out

Exceptional

Good

Passable

Liked: Bed is comfy
Disliked: Wifi included without asking - extra money smh and slow room service and refrigerator was dirty. Had to clean myself and no shower doors...floor was soaked every time smh

Exceptional