Loved the stay. It was quiet and the room was clean. The only thing that was missing was it didn't have a microwave in the room. The parking is valet only and this sucks because after the show there was no food delivery available and I needed my car and the valet told me it was parked too far away to get it out and if they move it I may not get a space back. I need to eat due to medical conditions. Valet is $50 and I'm staying at a hotel without any other options - it's a little steep. I can't just take my car and leave and come back with ease.

Liked: The service and the kindness of the staff. Beautiful hotel, close to CFG Arena.
Disliked: No parking or no microwave. The parking was the biggest thing.

We will definitely be back. The service and the staff were so friendly and extremely accommodating.

Liked: What a beautiful place.

Very good

Exceptional

Good

hotel is in a spot...

Liked: Loved the location, valet parking option, secure guest elevators, and size of room. It was nice to have mini fridge for baby’s milk. Staff were friendly and helpful. Valet parking staff were super nice
Disliked: tub was leaking, air conditioning vent was very strong

Meh

Liked: The location is great and the room is clean.
Disliked: In unsuccessfully tried to set the air conditioning to 69 degrees. The room grew warmer as the night progressed— teaching 75 degrees. For a $300 room, I expected more.

The staff was extremely helpful

Liked: The rooms were huge and clean
Disliked: the lobby was on the second floor.. Hard to find

Overpaid for poor customer service.

Liked: The location.
Disliked: We waited in line for valet for almost 40 minutes in the middle of the street. We finally left and parked at a local garage and then we were informed at check in that valet was included and would not be removed from our bill. We checked in and our safe was broken and no one would address it. We had no soap in the bathroom for handwashing. And we couldn't adjust the thermostat so I woke up sweating multiple times through out the night.

perfect spot for a downtown...

Liked: nice bathroom. great staff.
Disliked: difficult to find checkin desk.

Very good