Liked: The staff was very friendly and helpful. Great location. Overall a beautiful hotel!
Disliked: The rooms are small, which wasn't an issue for us since we didn't spend a lot of time in it. But, something to consider.

Great staff; love the retro feel. Nice clean room; comfortable bed.

Liked: Friendly service; nice clean room.
Disliked: Nothing.

Liked: We loved the great location to the Oriental Theater. Everyone was very hospitable and eager to help. The coffee bar in the morning and wine at night was a nice touch.

Exceptional

Superb

Exceptional

Liked: Nice that dogs are allowed. I liked the access elevator.Staff is friendly.
Disliked: I didn't like that there was no free wifi.Snacks are extremely expensive.

It was fine!

Liked: It was ok. The hotel did the job but the room and bathroom were very small! and the view was really bad so I was slightly underwhelmed but it was fine for a business trip. Would not go there with my family.
Disliked: Room and bathroom were very small View was pretty poor

Exceptional

Not my favorite, but I'd...

Liked: Cool vibe, nice staff.
Disliked: The bed wasn't comfortable and the room smelled weird.

Liked: The lobby was cute. The elevators were under construction, which is totally understandable, but it did take a lot longer.
Disliked: I had booked the room for two people and it was incredibly tiny. We had maybe a full bed and the smallest bathroom I have ever been in. I was traveling with a in-law, so sharing a tiny bed was not what was expected.

Exceptional

Exceptional