Great staff; love the retro feel. Nice clean room; comfortable bed.

Liked: Friendly service; nice clean room.
Disliked: Nothing.

Liked: We loved the great location to the Oriental Theater. Everyone was very hospitable and eager to help. The coffee bar in the morning and wine at night was a nice touch.

Liked: Location in the Loop Art Deco features
Disliked: Bathroom doors are weird

Liked: Location, Nice staff greeting
Disliked: no

Liked: Beautiful decor, friendly staff, conviently located next to Starbucks. Although the room was small, it still felt high end.

Liked: Location
Disliked: Room size

Liked: Location
Disliked: rooms were very small, bathroom was as big as a closet. For the star rating I expected more, I have stayed at several other hotels in downtown chicago at the same star level, they were much nicer than this one. I expect small but this was crazy small.

Liked: Nice complimentary happy hour for all hotel guests everyday. Beautiful front lobby and great location.
Disliked: The staff was not friendly. They did not have anyone on staff to recommend restaurants or tourist activities to do while in town. The walls in the room were paper thin. We could hear every word the guest in the rooms next door were saying.

Liked: The bed was terrific. The in house restaurant called 312 Chicago served an exceptionally good breakfast.
Disliked: no

Liked: Everyone on the staff was so friendly and helpful! The hotel was unique and charming, and our room was beautiful! We got complimentary prosecco (p.m.) and coffee and tea (a.m.)

Liked: Nice decor, comfortable though small beds.
Disliked: My queen room had a full bed instead of a queen size. Bathroom was super small as well. Also there was no parking and the hotel charged $69 per day for valet parking. If I had know about the parking I wouldn't have booked this hotel.