Name: Kimpton Cottonwood By IHG
Address: 302 S 36th Street, Omaha, NE
Telephone: (888) 323-5826
Rating: 4.5

Amazing hotel in Omaha

Liked: Hotel is beautiful, great aesthetic, and rooms were comfy, modern and cozy. Would gladly stay here again in Omaha.
Disliked: AC is a bit loud.

Exceptional

Superb

Exceptional

Great experience and location

Liked: Great interiors. Almost like the great Gatsby experience.
Disliked: Breakfast package was not very clearly explained by booking.com and there has been confusion with the hotel

Nice place, annoyed about having...

Disliked: Have to sort out a pay dispute

Superb

Overpriced and under delivered.

Liked: It was okay.
Disliked: The cost of the room is quite expensive, so I expect some free accommodations. Coffee in my room the first thing in the morning. Parking is terrible. If you have that many rooms, then make your accommodations bigger. And charging extra for parking is not making it better. Pool was packed. Again, if you have that many rooms, then you need bigger accommodations. Obviously, the street repair isn't your fault, but it certainly doesn't help anything.

Superb

Bad

Liked: All of the plants, 3 staff were very nice!
Disliked: The vent to the fan did not work so it was all wet in the bathroom when you showered. The 4 different cups in the room were dirty, so we did not use them, and the floor was not vacuumed. We did not have trash liners in any of the trashcans.I asked for extra towels from the staff in the hallway and never received them though I asked twice. Hallways smell like freshly wet dogThe room we had originally they were doing work on that floor so they moved us to the 4th floor. When someone shuts their door, your whole bed shakes because its along the wall. Did not get any sleep due to that. We checked out as soon as we woke up. Then after we checked out for the total about of $304. And some odd cents due to the 100 dollar fee they hold, I got a nice $184.and some odd cents charge after an hour past my check out that threw my bank account into fraud and locked my account.