Key West Inn - Pensacola

Loved it !

Liked: The people are so nice very helpful
Disliked: The people staying are the ones making this place a mess the staff are really great

Bad

Bad

Liked: Nothing
Disliked: Roaches... spiders... bedbugs... rat droppings inside drawers, blod on bed, food on fridge, cigarette buts behind bed... disgusting

Bad

Good

Bad

Liked: Nothing
Disliked: Nothing

The Most Horrible Hotel Ever!!

Liked: I liked the hotel pics on your website, but they were obviously from 20 years ago. Looks of the pics are very decieving. I made the mistake by not checking the reviews. I was between a rock and hard place because my original reservations at another local hotel had been canceled without me knowing. It being Memorial Day weekend there wasn't anything left so I had no choice but to choose the Hotel Del Sol or turn around and drive my family back home which is what I should've done rather than stay at this unpleasant, unsanitary and very unsafe place. This won't ever happen again. I regret that I didn't take any pics, but I really didn't want anyone to know that I even stayed in a place such as this.
Disliked: I did not like anything about it. As soon as we walked in the main office to check in the musty scent hits you in the face. The smell of stale cigarettes and uncleanliness. I wish we would have turned around and walked out if i would have known it was that bad and just got worse. The staff looked as if they lived on premises and just climbed out of their bed and really didn't want to be bothered. When they brought us to our room the woman quickly opened the door and shut it behind us. It was very dusty and smelled like body odor. We pulled out the sofa bed and there were rat/mice feces in the folds of the mattress. We didn't use it at all not even to sit on. The beds had dirt and crumbs on the surface. There were little bugs here and there something like termites or ants inside the unit. We left and went to purchase bed bug spray to spray the beds down. I also purchased new sheets and pillows because the ones on the bed were so stained up I couldn't tell if they had ever been changed from the last occupants. The lighting was dark because most of the bulbs were blown. The TV in the king bedroom did not work. It had no remote to operate it. The bathroom was also very dusty and needed to be cleaned. There was profanity written on the toilet paper roll holder stating the words F#@K YOU ALL. My 2 boys walked around outside to check out the pool and walked right by a room where the tenants had left their door wide open with their 2 kids sitting outside the door on a bench while they were inside having sex in the doorway where everyone could see it. Drug deals were made or so that's what it looked like as we were walking back to our car. The whole hotel looked as if it had no remodeling work done in many many years. There were places on the wall where they had attempted to cover holes with mismatch paint. , dirty floors, counters, cabinets etc. I wouldn't even house a homeless person there.

Bad

Very poor