Kew Gardens Hotel

Overall a lovely stay and so close to Kew gardens, 5-10 min walk away also tesco etc just down the road

Liked: Check in staff very good, nice bar and outdoor garden
Disliked: Breakfast staff very poor, very slow service, waited 40 mins and had to ask twice where the breakfast was. people who came down after us were checking out by the time we came out of breakfast!!No milk in room for the hot drinks. Parking a nightmare nearby if you arrive before midday as it is permit holders only on nearly all roads nearby

Very good

Great value for money next...

Liked: Location was perfect and so was the staff and breakfast.
Disliked: I wasn’t aware it was a pub/hotel when I booked.

It was pleasant apart from...

Liked: The meals were very good and the staff were very helpful and pleasant.
Disliked: The bedroom was very disappointing. There were no shelves either in the bedroom.or the bathroom. I had to use a small space on the coffee and tea shelves for my toothbrush and toothpaste and other small accessories. I managed to place other of my accessories on a small stool which I covered with a bathroom towel. It was totally disappointing. I was going to a wedding and needed a little space. I used my suitcase as a shelf. The shower was so small and splashed everywhere. The view overlooked a roof and the curtains were full of dust they were so old.On the other hand the location was beautiful and the bar food was excellent. The staff were kind and helpful.The bedroom was number 10.Our stay was

I really like this place,...

Liked: Lovely bar area and the staff are really lovely. The room was clean and the bed comfortable.
Disliked: The hotel side is in need of a little care, it needs painting and the carpets on the stairs are looking a bit worn. Our shower door had a hole in it and was damaged at the bottom and the shower head support needed replacing.

Perfect!

Liked: Lovely place! The staff are EXCELLENT! The room was on the very top floor and the stairs up to the room became quite steep towards the very top. The was boiling hot but there was a fan which made the room fairly comfortable. The bed was very comfy, the shower was great and everything you could possibly need (iron, ironing board, hairdryer, clothes brush and shoe horn, tea & coffee, kettle etc). We also ate at the bar and I have to say the food was superb! It’s about 3-4 minutes from Kew Gardens Station and roughly 5-6 minutes from the main entrance of Kew Gardens itself. I would definitely recommend this hotel!

Kew Gardens location

Liked: Great location to Kew Gardens, the station and ‘village’
Disliked: No air con as it was very hot.Having to carry suitcases up 2 flights of stairs

Very good

Very good

Adequate at the price. Clean...

Liked: Convenient location for Kew Gardens. Clean.
Disliked: Overall tired appearance. Room furniture old. Decorations need attention. No lift is a significant disadvantage for elderly.