Exceptional

Liked: Always lovely staff. Room in excellent condition. Like the environmental idea to her milk and water.
Disliked: Goos design and facilities

Exceptional

Liked: Easy to park, lovely welcome, gorgeous hotel look and feel, bedrooms large, airy, well equipped, fridge, hairdryer, bath gowns, slippers, lovely spa inc pool, bar and dining room exceptional because if the service and choice. Beautiful gardens with covered canopies and heaters. Fun diary inc beanbag cinema. Little oasis in the middle of a business park.
Disliked: Very minor but a few ledges when trying to push the suitcase when entering and leaving the property but this is the only thing so really nothing and will definitely be staying again.

Exceptional

Awesome

Liked: Very smart and clean. Helpful staff who sorted out what appears to have been a mis-booking from Booking.com. I upgraded to a 4 poster bed but the request wasn?t passed on putting a dampener on the surprise for wife?s 60th birthday. The receptionist and manager were very apologetic and unable to provide the correct room, but did find a better room for us.
Disliked: N/A

Visit during COVID-19 restrictions for...

Liked: Large comfortable rooms. The outside dining area was good but the menu lacked salads or healthier options.
Disliked: At the time the restaurant was closed inside and breakfast was room service. Which was expensive so I ate breakfast elsewhere.

Superb

Very good

Great getaway only 10 minutes...

Liked: I didn't see anyone cleaning the spa area and there was hairs in areas.
Disliked: The fact that only 2 people could go in the Jacuzzi so it meant a wait if you wanted to go in.

Superb