Kensington Court Hotel Guest Reviews
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Write a review
Clarissa Thu, 3 July 2025
Disappointing
Liked: Good location
Disliked: Heatwave and no air con in rooms. Unbearably hot at all times. Complained and was given a fan that blew hot air. Breakfast not great. Found egg shells in scrambled egg. Very poor selection
Rhona Mon, 30 June 2025
Very good
Katrina Mon, 30 June 2025
Meet our needs for short...
Liked: The location and friendly reception staff
Disliked: Room are a bit tired looking and breakfast wasn’t up to much. I had phoned before hand to ask if they can cater for gluten free for my son and was told yes they would let the kitchen staff know…. When we arrived all they could offer was a slice of toast and when asked they said this was the only item they could offer.
Emma Sun, 29 June 2025
Exceptional
Suzanne Sun, 29 June 2025
Good
Neal Mon, 23 June 2025
I would book again...
Liked: We liked the personnel, they were very helpful and the air-conditioned room, which was not huge, but spacy enough for a family of four. Breakfast was very good. The location was perfect for us, quite near to the airport and the city. The nearest subway is Earls Court, which is a very convenient station.
Disliked: Entering the bathroom was not so easy in this room (the door was somehow in the way), but when the door is closed, there is enough room and the facilities were good.
Nicola Mon, 23 June 2025
Great location and nice staff
Liked: Close to earls court subway station ! Comfy bed and great breakfast . The room had air con which I never thought would have needed in London. Staff really nice and welcoming
Disliked: Bathroom a bit tired looking but worked well
Rosemary Thu, 19 June 2025
Good
Stephens Tue, 17 June 2025
Very good
Irena Mon, 16 June 2025
Great for a tourist visit
Liked: Excellent location, great breakfast, good value for money. Comfortable beds. Lots of choices for breakfast. Bathrooms could do some remodelling, but they were clean.
Disliked: Do not recommend it for a business trip - It is kind of hard to get an invoice for your company if you travel for work. It was clearly stated during a reservation that this would be a business trip; however, the staff seemed to be surprised when I asked for an invoice which contains my company's data. I received the invoice in my company's name only after a bit of insisting. Then again, the invoice contained the wrong dates since it was not printed properly (cut-off margins). I asked for the correction via e-mail, and once again, they have sent me an invoice with my private information, instead of my company's information. Asked for a correction again and received no reply yet (and it has been almost 3 weeks since my request). Additionally, Booking.com has a weird policy of giving discounts - they pay the difference in price, and then again, you receive an invoice with an amount different from the one you paid. It gave me a lot of headaches with the administration back at home. In the end, I used Booking.com's confirmation stating they have paid the price difference, along with the confirmation of correct dates. The entire process should have been smoother by the hotel staff responsible for invoicing.