Kennewick Suites

Poor

Liked: Parking was adequate
Disliked: Not a single utensil or cup in the kitchenette, let alone anything to cook with or clean up in the kitchen after cooking.

Disappointing

Liked: They tried. No bed bugs that I could find.
Disliked: No hair dryer, sink was held up by 2x4, cockroach in bathroom. Toilet ran all the time. Main areas were dirty.

Exceptional

Good

Bad

Fix the place up.. nothing...

Liked: bed was comfortable, good restaurant Sterling within walking distance and good food. AC worked fine. Good parking. Staff VERY pleasant.
Disliked: Staff was very pleasant and accommodating. We had to change room from basement which at first the key didn't work(x3 attempts) Then when it did work we got in and we couldn't get out ...so we called the desk to get us out and were move up to next floor. I don't mean to complain but I think these issues could have been easily in place to make the place worth the price. In the room there was one stand up lamp and the shade wobbled because the screw at the top to hold the shade was missing. That was the only light near the beds. No light between beds or over beds. Did have a ceiling light in kitchen which we didn't use and by eating table and bathroom. No drinking cups in room, cheap bar of soap that hardly foamed, no toilet paper holder for the toilet paper.. ..no coffee Not a big issue). Faucets in the bath and the kitchen sink were reversed on the hot/cold...hot was on the right ,cold on the left., garbage disposal didn't work so the sink drained slowly if you ran water.. All the furniture was VERY old, worn and scuffed...maybe it's due to pets staying.

I would not recommend to...

Liked: No Breakfast or coffee. No in Room coffee.
Disliked: No amenities. No cups to get water. No coffee. No tissues in bathroom. Room had work done on the day of arrival. The room door was open, trash was full. Kitchenette sink water was off. Sink leaked - garbage disposal no connected properly. When I pointed it out, they came up to look and stated that they would need to come in the next day to fix and I would receive a discount. That did not happen. No one at the front desk at 6:45 AM to check out and no one answers phone.

Horrible, think they should be...

Liked: The place was dirty, the ice machine had leaked into the carpeted hallway, the pool was closed and dirty, there was no front desk person after 12am or before 8am, and after having to call the police twice due to being threatened by the person staying in the room next to mine I left a day early for my safety.

Good