Kennewick Suites

It wasn’t bad the tweakers...

Liked: I had some Tweakers above me they were walking around till 3::30 in the morning and I had to get up at 4:30 and there is no one to call to get them to stop

The place smell horrible they...

Liked: This property was horrible we came in town for work we had no hot water for 3 days they offered us to shower in a use disgusting room that was use no refund or discount kids who live there running threw the hallway all time of the night and people hanging out in the hallway laid out in the stairwell as am coming to my room definitely don’t recommend this place to anyone

Never judge a BOOK-ing by...

Liked: This place has truly become like a second home to me. The staff are absolutely incredible and go far beyond what most people even realize. Abby is so patient, knowledgeable, and provides excellent customer service. The owners are genuinely kind and show time and time again how much they care. They support people when others wouldn't, and that speaks volumes. From the outside, it may not seem like much, but I'm grateful my situation brought me here. I was so wrong in my first impression. The price and size of the room are unbeatable, and the staff make the entire experience 1000x better.
Disliked: The only ongoing issue has been the WiFi. It can be inconsistent which makes it difficult for work or school-related tasks. A stronger more stable connection would make an already great stay even better.

The human touch makes all...

Liked: I truly can't say enough good things about the staff here. From the moment we arrived they've made this entire process so much easier and more comfortable for me and my children. The husband and wife owners are absolutely amazing-they're warm, inviting, and incredibly attentive. They don't waste a minute when something needs to be addressed, and you can tell they genuinely care about their guests. Abby and Connie at the front office are also such kind souls. They're welcoming, friendly, and handle everything with grace and professionalism. Housekeeping has been consistently wonderful-always cheerful and respectful, and they do a great job keeping things fresh. The security team is also fantastic-not only do I feel safe here, but they're approachable and kind as well. Overall, the staff are truly the heart of this place and have made a difficult situation feel much more manageable.The room itself is spacious, cozy, and has been more than enough space for me and my kids to live comfortably. The water pressure and temperature are great, and the laundry facility is very clean with solid washer and dryers. Even when a few (not very many) other guests have caused disruptions, the staff handled everything quickly and professionally. While most would say its not the ideal area to stay or the guests aren't ideal to be around, I personally haven't had any issues and any issues that did arise I either didn't hear it or notice it or the staff handled it promptly.Despite a few hiccups, this place has truly been a blessing for us-and it's all thanks to the incredible people running it. If you're looking for a place where you feel supported, genuinely cared for and affordable, I highly recommend staying here.
Disliked: The only reason I didn't give 10 stars is due to issues that were completely out of the staff's control. For about four days, we didn't have access to hot water, and there were a few days where the water was completely off due to them doing repairs. These things happened, and the staff did everything they could, but it still affected our experience a little bit. Additionally, the WiFi has been inconsistent-I even tried a WiFi extender, but the connection still dropped often, which was tough with school and work needs.

Exceptional

Passable

Disliked: The room smelled of cleaner. It would be better if it didn’t have a smell. The fixtures are pretty aged and at the end of their useful life.

It was ok won’t stay...

Liked: The size of the room
Disliked: The internet not working, people fighting and yelling at 2 am people throwing rocks at windows. No soap or toilet paper one set of towels and very sketchy people outside when arriving late from work

Exceptional

Superb