Name: Kendalls Beach Holiday Park
Address: Bonaira Street, Kiama
Telephone: (888) 406-7656
Rating: 4.5

Comfortable value for money

Liked: Lovely property with great facilities and friendly staff. All in a nice quiet location.

Won’t be staying at Kendall’s...

Liked: Location on the beach is great. Easy walk or drive into town & surrounding areas of interest. Close to M1, without the noise or traffic.
Disliked: What we paid ‘off season’ ($850AUD+ for 3 night), DID NOT match or come even close to what we saw in the reviews & our experience.1. Arrived just after 3PM, the staff member at reception was friendly & informative. We were directed to Cabin 19 & we entered a dark, dingy, small, run down demountable. From the porch we had a partial view of the beach. Within 40min the inside lock of the screen door - literally fell out! Initially I sent my son, then I went to reception to clarify it had literally ‘fell out’, it looked like the lock had been broken & just placed back into the frame of the screen door & I didn’t want to be charged for the breakage. Being a Friday afternoon, they were not able to get it fixed, so we just had the glass sliding door as security.2. The floor to the bathroom had a ridiculous amount of cleaning product left all over it. The tread from the soles of our shoes were visible after walking, the sound & feel was ‘tacky’. I took a video of me drawing in the product with the tip of my Ugg boot. We felt so disgusted none of us wanted to take off our shoes & have a shower that night.3. The cord to the top bunk bed blind was missing & found hidden under the bed between the slats & the mattress. I took photos of both so we weren’t charged for that as well.4. The worst part of this whole stay were the INFESTATION of COCKROACHES in Cabin 19. In short they were EVERYWHERE - bathroom, bedrooms, kitchen, lounge room, walls, floors, on our beds & we found one in the fridge!!! I took photos & videos, I wrote a detailed email & around 2230hr I rang the reception emergency number, explained the issue, said we couldn’t sleep here, she didn’t question, just said she’d be there soon & to pack our stuff & we’d be relocated that night. The staff member arrived & saw a cockroach crawling out from under the couch & she was apologetic.

I’ll be recommending this location...

Liked: The location was amazing!! 20 steps to the beach! Walking distance to town!

Superb

Very good

Liked: Location, cleanliness, and no fuss check in.
Disliked: We didn’t need an accessible cabin, and as such found the level access shower and lack of vanity in the bathroom a minor inconvenience.