Kasa Magnificent Mile Chicago

Good

It is an amazing place...

Liked: The location of the property is very convenient- it is in downtown and is close to different attractions. The apartment is modern, very clean and well equipped- it has everything, from cutlery to extra towels. The balcony view is very pretty. The virtual check-in desk was super detailed and understandable.
Disliked: Just be aware that you have to pay an additional fee for parking.

If you dint mind being...

Liked: Cozy and comfortable apartment right in downtown with an amazing view over the city
Disliked: If you are looking for a spot to relax and have some down and quite time you will have a hard time with the location but we CHOSE to be in the center and therefore didn’t mind the hectic and noises that come with it ;)

GOOD LOCATION - POOR KASA...

Liked: Location and whoever cleaned the apartment before we arrived was really good.
Disliked: Staffs are mean. I got there 3:30 with my mom who is incontinent and in her 70s. They said we couldn't check in until 4pm. Fine, please can my mom use the toilet. Sorry we don't have one, the Kasa receptionist said. I have an old lady, no, she couldn't care less. She's just playing by the book.When 4pm was up, went up to the Kasa receptionist and she said we needed to wait another 15 mins that cleaning was still being done. I said, look I have waited till 4pm and had my mom hold her pee in pain for 30 mins. It was then she now called her supervisor or superiors who then said we could go to the 7th floor and use the one for staffs.Enough said.

We really enjoyed the apartment,...

Liked: Location, accessibility to the bldg and apartment. The apartment was perfectly sized for 2 people on vacation, also had great views of the city skyline.
Disliked: A minor maintenance needed on the bath tub drain. It would fill with water when showering.

Superb

You’re paying FOR location, the...

Liked: Location is excellent. Right where you need to be to access all the beauty downtown has to offer. Secure, safe area.
Disliked: For paying $4000 almost for 10 days, the price did not match the standard of the venue. Great location, weak interior of rooms.While it’s great that it’s pet friendly, the cleanliness did not keep up of the building and elevators and entrances. Constant scent of dog urine wherever you go on the property.While space is nice, bathroom and furniture feel quite outdated. Toilet seat is extremely small, and shower looks like an early 2000’s rendition of a bathroom. Furniture felt cheap, brittle. Same with the cookware and utensils. Scuffs on the wall and bedroom, cheap curtains. Poor lighting inside, very dim. Arrived to the stove being on (as soon as we entered), furniture with stains, noticeable scuffs on the walls. The cookware was pretty basic. The bathroom seat seemingly is meant for children given how small it is.Again usually these things are acceptable but when you pay the price point I did, you expect a certain level of quality and detail. That quality never came. Just had to settle for what I had in the end.

Fine

Liked: It’s location was great
Disliked: The room was pretty beat up. Dings in furniture, scratches on the walls, mold in the tub surround.

Recommend in general

Liked: Location is perfect. I was in love with the view. Near the grocery store and cafes. 10 min walk to the river. 5 min to the main street with shops. Beds are comfortable. All facilities was great.
Disliked: We received a dirty blanket. There were three of us, so one person couldn’t use it at night, and it was obviously cold to sleep. It seems the room wasn’t properly prepared for three guests.