Kasa Gold Coast Inn Traverse City

The room was clean but...

Liked: The room was clean and bed was comfortable.
Disliked: The lack of toilet paper, Kleenex, towels for 2 nights, deadbolt lock on the door. There wasn't a worker anywhere to get us more toilet paper or Kleenex so had to get some Kleenex from the lobby. It was very eerie to go to sleep with no deadbolt on the door. Anyone with the code could have opened the door.

Faceless, soulless, inhospitable experience. I...

Liked: It is a good location.
Disliked: It seems they have managed to take the hospitality out of the hospitality industry. The facts: 1. Room 201, smells musty upon entry 2. No folding rack for a suitcase so it has to go on the floor 3. Only one light bulb in the only lamp on the only bedside table (should be a table on each side of the bed) 4. Shower door leaks when closed so we had to use all the towels to mop the floor, had to procure two more from an open supply closet because, no front desk. 5. There is not an ice machine on the property. I used the only means of contact, texting, to ask about ice and it was suggested that I try the UPS Store or Fed Ex for bagged ice. All this for 150 a night.

Superb

Exceptional

Nice stay

Liked: It is a very modern and clean property. The location is good (as long as you have a car). The common areas are really convenient for larger groups to gather. Communication with staff via email was good.
Disliked: A few more amenities in the room would be nice while there is a coffee maker in the room and kuerig in the common area and that’s it. If you’re looking for snacks or there is a gas station nearby but it’s not very close to grocery or market. There is a trail behind the property for biking and or walking but I couldn’t find any information on what it connects to or how far it goes.

Pleasant stay, will stay again...

Liked: It was comfortable, clean and a good value. I like the code system for entry.
Disliked: The sink doesn’t drain well and no one around to clean up the mess someone made around the coffee bar.

Joyfully relaxed.

Liked: If you’re okay with not being directly on the beach this location is perfect. It gives you a view of the lake and is located only a few miles from downtown. The rooms were clean. You feel safe with the code entry. Everything was clean. The beds are super comfy. Communications throughout the stay were helpful and gave a personal touch. When staff was present they were super nice.
Disliked: No complaints.

Exceptional

Ok place to stay

Liked: Location
Disliked: Room 206 very loud fan in aircondioner/ furnace. Even on low. Did not sleep. Cable not working for TV. No local channels to watch what is happening in Traverse City and surrounding communities. Did not perform request prior to check-in. Sent poor excuse email at late in day of check-in. Thin entry doors to hallway may hear each rooms conversation.