Kansas City Marriott Downtown Guest Reviews
Write a review
|2.5 miles from Kansas City centre|
Write a review
Aurora, Kansas City Mon, 23 July 2012
The rooms were tiny! And where are those awesome bathrobes? For $300 a night I at least wanted to take a late night dip in the pool. But it closed at 10. Dumb. $13 for self parking is terrible - it should have been free.
Disliked: Small rooms; no bathrobes; parking is too expensive.
Julie, Manhattan Wed, 21 September 2011
Was not impressed with the hotel in general. Was not informed of extra charges for internet service and self parking. I have stayed at numerous hotels in the KC area, this was the worst due to the impersonal service and extra fees. I won't be back to this hotel, I just expect more.
Liked: Close to power & light district
Disliked: Very impersonal large hotel, if you want to be treated like a number, not a guest, this is the hotel for you!!!
Jill Mon, 13 March 2017
Liked: Check-in was super easy and employees great!
Disliked: Toilet only flushed half the time. Shower faucet was stuck and housekeeping had to come help.
Jessica Mon, 27 February 2017
Liked: Great room, great quality, in great service. We also loved the room service food. The staff found out it was our anniversary and sent up a card and two beverages as well..
Disliked: I specifically reserve a king size bed period then a few days before our trip I called and confirmed that I wanted a king size room. I was told it was noted. When I checked in I was too preoccupied to remember to confirm the king-size bed. It was quite a trek to our room and once we were there I realized much to my disappointment that had two double beds. I did not end up doing anything about this because we didn't feel like going through the hassle.
Steve Mon, 13 February 2017
Liked: Everything! Nice room, great amenities, nice bar, great food!
Disliked: Valet parking was busy
Tom Sat, 11 February 2017
Liked: Great bar, great staff.
Disliked: Breakfast not included
Mike Mon, 6 February 2017
Liked: staff were very friendly and helpful
Disliked: tired building
Emily Sun, 5 February 2017
Liked: the bed was super soft! The staff was unbelievably friendly!
Disliked: Pool open a little later... But that's ok!
Laura Thu, 2 February 2017
Liked: Hotel was very nice and comfortable. Bar and sitting area comfortable.
Disliked: Room key didn't work the first time, had to return to front desk and wait in a long line.
Brenda Thu, 26 January 2017
Liked: Food Service was great! Room Service was quick and friendly! Location was in the center/walking distance of everything that we had happening.
Ford Wed, 25 January 2017
Liked: I very much liked the breakfast offerings and the pleasant service that went along with it.
Disliked: There was a bothersome noise in an adjacent room in the middle of the night for two nights. It was not a person.
Heather Wed, 18 January 2017
Liked: no interruptions/quiet until walking down to the lobby and then we sat with KC Chiefs fans! cleaning folks were helpful in locating the ice room/really no sign from the room we stayed in/loved the big window and couch in the room.
Disliked: the room was handicapped accessible so I didn't quite understand the shower wand...