Kansas City Marriott Downtown Guest Reviews
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|2.5 miles from Kansas City centre|
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Cindy, Gaylord Mon, 13 February 2017
Location was great for the events we were attending and staff were very helpful and knowledgeable. Room was very clean and the bed was very comfortable.
Disliked: Yes. Restaurant, the Metropolitan, and there was no hot tub.
Aurora, Kansas City Mon, 23 July 2012
The rooms were tiny! And where are those awesome bathrobes? For $300 a night I at least wanted to take a late night dip in the pool. But it closed at 10. Dumb. $13 for self parking is terrible - it should have been free.
Disliked: Small rooms; no bathrobes; parking is too expensive.
Julie, Manhattan Wed, 21 September 2011
Was not impressed with the hotel in general. Was not informed of extra charges for internet service and self parking. I have stayed at numerous hotels in the KC area, this was the worst due to the impersonal service and extra fees. I won't be back to this hotel, I just expect more.
Liked: Close to power & light district
Disliked: Very impersonal large hotel, if you want to be treated like a number, not a guest, this is the hotel for you!!!
Anonymous Mon, 15 May 2017
Liked: Fantastic location with a great staff.
Disliked: The rate was raised because of activities in the area. Always sad to see hotels leverage customers on pricing because of events going on in the local area
Kerri Thu, 11 May 2017
Disliked: This hotel needs a shuttle service.
Lisa Mon, 8 May 2017
Liked: We were there for a concert. Easy 10 minute walk.
Disliked: Valet service was a little backed up but then again, Garth Brooks was in town!
Kelly Tue, 2 May 2017
Liked: The bed was very comfortable. Shower had good pressure. Tunnel under hotel leading to convention center was a lifesaver, as it rained quite a bit during our visit.
Disliked: Even though our reservation said "breakfast included", it was not. We were told upon check in that breakfast was 16 dollars a plate additional, and honestly didn't sound appetizing. We went to our room, which they actually gave us a sticker with directions to locate (the place is a maze). On our bed, we found a door hanger to order breakfast for the next morning. It had an order written in it from a previous guest dated more than a month prior.
Kelly Sat, 29 April 2017
Liked: Just a few blocks from the power and light district. So much fun!
Anonymous Sun, 16 April 2017
Liked: The main tower is nice
Disliked: The staff was not very friendly or informative
Lori Sun, 16 April 2017
Disliked: Room was hot!
Chelsea Thu, 13 April 2017
Liked: Location. Elevators.
Disliked: Price. No continental breakfast.
Anonymous Sat, 8 April 2017
Liked: Stayed for Big 12 tournament. We would book again.
Disliked: Everything was great. We opted for no room services while we were there and received extra reward points.
Shelby Wed, 22 March 2017
Liked: I did not eat breakfast. The front desk and guess service was very helpful. I appreciate their help in getting an important package.