Had a great time.

Liked: Great location; close to Westfield Centre; lovely room; very quiet.
Disliked: None.

Disappointing

Liked: Location
Disliked: The bath room needs better lighting its so dark.

Not as great as it...

Liked: Due to work commitments in White City, I stayed in the local area. I have stayed at Kwest spa on five previous occasions to enjoy a spa break and the services have always been amazing however, I have noticed that the facilities such as the shower and other essential equipment was faulty and dated.
Disliked: Essential equipment

Amazing stay, superb location and...

Liked: Great staff and great gym!
Disliked: nothing

Great stay

Liked: complementary upgrade to a deluxe room, room was spacious, very central and nearby public transport.
Disliked: The combination of a tub and shower in one, karpet in the room & hall way (personal taste),

Was ok for the one...

Liked: It was comfortable and had easy access to the train to get across to Wembley Stadium.Nice drink at the bar.
Disliked: We were told there was a charger for the car, this was near some bins and wasn't really a car charger at all, so wasn't really a charger. The car park was dirty, and quite frightening in the dark at the back of the hotel.We upgraded, but wasn't overly impressed with the room for the cost. Do people live in this hotel?

We arrived into London and...

Liked: Great location away from the manic central London and easily accessible using the tube only 5min walk away if that to Shepherds Bush.
Disliked: The water for the shower was like warm and even when trying to put on the highest setting didn’t change anything. With the drop in temperature outside this was a big concern. No hair dryer. Both me and my partner use hair dryers and unfortunately forgot it this time but expected to have one in the room anyway as it’s pretty common to have one these days.

Exceptional

Superb

Great location for concerts at...

Liked: Very spacious room and clean