Exceptional

Liked: Destination fee provided perks like cable car tickets, breakfast credit and happy hour!

Good

Liked: Checking in staff very accommodating. Bell hops, bar and restaurant staff friendly and great service. Hotel very clean. Great location.
Disliked: Very expensive, especially for parking.

Good

Liked: The room was a beautiful size room with all the right touches and furnishings, the bathroom was also beautifully designed as was the carpentry of drawers and closets.. there was plenty of space for everything. The arched window was a nice touch.
Disliked: The shower was full of long hair.. I told the housekeeper the next morning and she cleaned it but still did not clean it entirely. Teh staff does not clean the room with any thought to organizing a vanity top .. there was no shower cap, and no replacement of cookies once eaten. the cleaning was made up of a made bed and replaced towels and tossing of garbage, in other words no greater detail to cleaning..

Exceptional

Bad

My stay was perfect and...

Liked: The beautiful, clean atrium, and the friendly and courteous staff!
Disliked: It would be so nice to have some type of complementary breakfast!

Very good

Superb