JW Marriott Phoenix Desert Ridge Resort & Spa Guest Reviews
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21.4 miles from Phoenix centre |
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Susan Thu, 14 September 2023
family and friends staycation
Liked: newvslides, lazy river
Disliked: food $$$$
Kimberly Sat, 9 September 2023
Very good
Richard Tue, 29 August 2023
It was a relaxing, peaceful...
Liked: Great people! Relaxing environment! Loved the lazy river!
Disliked: Nothing
Kimberly Sat, 19 August 2023
Exceptional
Jackie Fri, 18 August 2023
Frustrating, rushed and broke
Liked: Not very impressed
Disliked: Not very impressed
Tony Thu, 17 August 2023
Good
Liked: Hotel lovely.Clean rooms.Weather
Disliked: Extras:- (self) parking $23 per day. That was a surprise!- additional cost for special pool area.- Room for 2, but: * only enough inroom coffee for 1 * only one chair for indoor table * toiletries no longer in small bottles, but in large dispensers. * site works outside room window, did not help serenity.Overall it felt like a drop in service since our many previous stays. There was a distinct feeling to fleece customer, with additional costs, wherever possible.At a cost of $400 per night, I would expect better.
Mostafa Sat, 12 August 2023
Was fair
Liked: Was clean
Disliked: They charge me $55 extra every night without a reason make Sense
Colleen Mon, 7 August 2023
We celebrated our 20th anniversary...
Liked: The service was outstanding, Everyone was friendly and very happy/helpful. I wish you would have pool noodles and two chairs in the room for both people to sit at the table to eat the wonderful room service food.
Disliked: See above comment
Ann Fri, 4 August 2023
Lots of fun with our...
Liked: We’ll staffed
Samantha Mon, 31 July 2023
Love the place just need...
Liked: Love the amenities. Pool staff was amazing.
Disliked: I was charged for valet that I didn’t use… over billed over paid. I self parked and paid for that too.