JW Marriott Los Angeles L.A. Live Guest Reviews
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Write a review
Nicole, Vancouver, visiting The Novo Los Angeles
Liked: Helpful staff; nice clean rooms; great location.
Disliked: Expensive valet; pool and hot tub is closed if it's wet outside.
Sonal Tue, 26 August 2025
Planning to stay here again...
Liked: Tasty and elevated breakfast. Good quality food. And lots of choices.
Disliked: Price could be better. Some confusion when you book through booking.com for the free breakfast.
Monica Fri, 22 August 2025
Excellent location for proximity to...
Liked: The room was clean, comfortable, and quiet. The fitness center was well equipped, and I loved that it was open 24/7, though I only used it during standard hours. The staff, especially Evelyn at the check in desk, was excellent.
Disliked: Can't think of anything other than I wish that valet parking wasn't $60 per day!
Heidi Thu, 21 August 2025
Bad
Disliked: Paid in advance for the reservation. Inwas told my credit card would be on file for incidentals but not charged if I didn’t use it. I didn’t ise it but was charged $45 at check-out. I messaged the property multiple times with no response. Also messaged Booking.com and they have also not resolves or explained the charges to me. Very disappointing
Rosero Tue, 19 August 2025
Poor
Paul Sun, 10 August 2025
Beautiful stay in LA
Liked: The hotel is very beautiful in the heart of downtown LA. The rooms are quite spacious and pretty. The beds are comfy and nice bathroom. The staff are quite courteous and helpful.
Disliked: Breakfast choices are limited and quite same everyday, a bit pricey.
Anonymous Sat, 9 August 2025
Exceptional
Sangkon Sat, 9 August 2025
Pleasant
Hernandez Thu, 7 August 2025
Exceptional
Alyssa Mon, 4 August 2025
Exceptional
Kurt Sun, 3 August 2025
Very good