JW Marriott Houston Downtown Guest Reviews
Write a review
Write a review
Breocia R, Austin
Even though I didn't get the room I requested, the room I was put in was still amazing. Everyone was very nice here - one of the staff members even made it a point to make sure my friends and I knew they were serving free champagne at the front desk. I had a great experience here and would definitely come back here. The only thing I didn't really like was having to pay for parking every time you leave the garage. Online it says parking is only $36 a day, that wasn't the case at all. That was the biggest issue.
Liked: Everyone was very friendly.
Disliked: I requested a smoking room online but was put in a smoking room; paying for parking.
Kelley Tue, 1 July 2025
Relaxing
Liked: Loved the bar and restuarants
Disliked: If there was a pool it would have been perfect
Cheyenne Wed, 25 June 2025
I was delighted to stay...
Liked: Very clean, nice decor! Loved the soaking tub and ambiance of the room.
Disliked: The elevators took forever and a day to get to each floor.
Hind Fri, 20 June 2025
Very good
Joel Sun, 8 June 2025
Exceptional
Ibrahim Sun, 8 June 2025
Superb
Liked: Location was very good, staff service was excellent
Disliked: Breakfast
Anonymous Thu, 29 May 2025
It was a short stay....
Liked: It was a short drive from the 713 Music Hall.
Disliked: Vallet was moved due to construction.
Nawaf Fri, 23 May 2025
Very good
Brian Sat, 17 May 2025
Really bad
Disliked: There was a construction right beside my room and very loud noises started at 7am and when i complained the hotel did nothing about it and charged full fee
Caruso Sun, 27 April 2025
Very good
Miriam Sun, 20 April 2025
Exceptional
Liked: Close to everything. Staff very helpful.
Disliked: The desk chair in room 2107 needs to be replaced or recovered.