JW Marriott Houston Downtown Guest Reviews
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Write a review
Breocia R, Austin
Even though I didn't get the room I requested, the room I was put in was still amazing. Everyone was very nice here - one of the staff members even made it a point to make sure my friends and I knew they were serving free champagne at the front desk. I had a great experience here and would definitely come back here. The only thing I didn't really like was having to pay for parking every time you leave the garage. Online it says parking is only $36 a day, that wasn't the case at all. That was the biggest issue.
Liked: Everyone was very friendly.
Disliked: I requested a smoking room online but was put in a smoking room; paying for parking.
Katy Sun, 31 August 2025
Downtown Houston Business Trip
Liked: I liked the staff. They were all so nice and helpful.
Disliked: The price was a tad outrageous I thought.
Tuan Wed, 20 August 2025
Good
Sammy Mon, 18 August 2025
Great stay
Liked: The room was great and so were all the employees! It was very clean and the breakfast was nice. The room we were in felt very luxurious and comfortable
Disliked: They have renovations going on and some streets are blocked off. They have temporarily set up valet across the street. Overall I feel like the good attitudes, the professionalism of the staff, and the beautiful room helped me get over those small things. I still recommend to everyone in the area
Williams Mon, 11 August 2025
Superb
Liked: Love your Hotel
Disliked: The Homeless people that's around your hotel that bothered you
Zlatan Thu, 7 August 2025
Very good
Eloisa Sat, 2 August 2025
Exceptional
Corey Thu, 31 July 2025
Very good
Moatassem Mon, 28 July 2025
Superb
Daniel Mon, 14 July 2025
Good
Jennifer Mon, 14 July 2025
It was a Saturday stay...
Disliked: Valet parking drop off was easy to miss, and I did. Had to drive around and try again. The construction going on in the building next to the hotel was unsightly. The quality of the bedding and furniture in the room was “okay” but not what I expected from a premium brand hotel. I am not saying it was bad; it just wasn’t as nice as what I’ve experienced at other J.W. Marriot Hotels