Even though I didn't get the room I requested, the room I was put in was still amazing. Everyone was very nice here - one of the staff members even made it a point to make sure my friends and I knew they were serving free champagne at the front desk. I had a great experience here and would definitely come back here. The only thing I didn't really like was having to pay for parking every time you leave the garage. Online it says parking is only $36 a day, that wasn't the case at all. That was the biggest issue.

Liked: Everyone was very friendly.
Disliked: I requested a smoking room online but was put in a smoking room; paying for parking.

Exceptional

Liked: The customer service and stay was very pleasant
Disliked: No

Exceptional

Disliked: Booked King Bed, upon check in said there were no king beds available. Tv did not work in room.

Liked the room, disliked the...

Liked: Room was excellent, staff was very nice
Disliked: No pool, no hot tub, very very significant number of homeless and sketchy people in the neighborhood directly outside

Exceptional

Exceptional

Good

Disliked: Location

Exceptional

Liked: One of the best 5 star hotels I?ve stayed at with excellent location and facilities.. very friendly staff.. thanks a lot to Austin who made our stay much more comfortable and enjoyable.