Even though I didn't get the room I requested, the room I was put in was still amazing. Everyone was very nice here - one of the staff members even made it a point to make sure my friends and I knew they were serving free champagne at the front desk. I had a great experience here and would definitely come back here. The only thing I didn't really like was having to pay for parking every time you leave the garage. Online it says parking is only $36 a day, that wasn't the case at all. That was the biggest issue.

Liked: Everyone was very friendly.
Disliked: I requested a smoking room online but was put in a smoking room; paying for parking.

Exceptional

Very good

Liked: The hospitality, the staff, facility, food, the flexibility they have and the most important thing they have large rooms compare to others in town
Disliked: The location the hotel is in the middle of the traffic.

Liked: The professionalism of the staff.
Disliked: The feces on the bed sheets. We slept on these sheets unknowingly on feces. We notified management and it was cleaned immediately.

Liked: Beautiful hotel, beautiful art. Great location on the light rail and nearby all of the cool downtown bars. New favorite spot downtown.
Disliked: No swimming pool!

Liked: Great service !!

Liked: very nice room, ample space, very high end finishes
Disliked: Valet parking expensive and slow

Liked: Our stay at this hotel was awesome! We got upgraded to a suite and access to the Club Lounge! Thanks, The staff were super nice and the room was spotless with a beautiful soaker tub.
Disliked: There was not a pool which I was not happy about at first, but honestly we didn't even miss it with the great Club Lounge, fitness center and beautiful room!

Liked: Location was wonderful, staff was very nice, good lobby bar area.
Disliked: The big upright industrial beam in the room might bother some people, but I didn't mind it.

Liked: Had a brief problem with the booking when checking in, but it was handled in an exceptionally professional manner. She is the perfect manager for an amazing hotel.