JW Marriott Houston by the Galleria Guest Reviews
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|10.1 miles from HOUSTON centre|
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Millie, Brooklyn Mon, 14 September 2015
Nice room and good customer service. I was just a bit disappointed that the room didn't have a robe given that it is JW Marriott and there was an issue with the shower body. However, they quickly sent us robes and an engineer to fix the problem. I had left something in the room and reported it to lost and found. I was told that they would check and give me a call back. I still haven't heard from them.
Zhen Thu, 25 May 2023
Anne Mon, 22 May 2023
Liked: Excellent location to do some shopping or go out for dinner
Disliked: It was a little noisy compared to other hotels I stayed in Houston
Dana Fri, 19 May 2023
Elias Mon, 8 May 2023
Disliked: Power cut overnight
Parmida Sat, 6 May 2023
Randolph Tue, 2 May 2023
Great location, great staff
Liked: Excellent location for shopping and entertainment. Very nice lobby and public area. Rooms are nice size. The staff was excellent and doing a great job of handling a power outage which was in progress when I arrived.
Disliked: I honestly do not care for the communal bath amenities tho I know it may be better environmentally friendly. Halls were a bit dark in places. The entry driveway was very dark even after the power came back on. Not sure if it is always like this.
Justin Mon, 24 April 2023
Nicholas Mon, 24 April 2023
it felt perfectly contrasting with...
Liked: i loved the quality of the hotel and the surrounding area.
Disliked: i loved everything about it
Courtney Fri, 14 April 2023
Liked: Location was phenomenal. Front desk staff and the bartender were really great.
Disliked: I was placed in an accessible room and the bed was extremely low. I got the feeling the hotel was full so I didn't try for another room but that was the only downside.
Lawrence Fri, 10 February 2023
Liked: Breakfast was great, but the variety could be a bit better if ordering from the menu.
Disliked: maids do not always leave the correct linen. First day was great, but spotty for the remaining days.