Nice room and good customer service. I was just a bit disappointed that the room didn't have a robe given that it is JW Marriott and there was an issue with the shower body. However, they quickly sent us robes and an engineer to fix the problem. I had left something in the room and reported it to lost and found. I was told that they would check and give me a call back. I still haven't heard from them.

Exceptional

Very good

Liked: Excellent location to do some shopping or go out for dinner
Disliked: It was a little noisy compared to other hotels I stayed in Houston

Very good

Pleasant

Liked: Location
Disliked: Power cut overnight

Superb

Great location, great staff

Liked: Excellent location for shopping and entertainment. Very nice lobby and public area. Rooms are nice size. The staff was excellent and doing a great job of handling a power outage which was in progress when I arrived.
Disliked: I honestly do not care for the communal bath amenities tho I know it may be better environmentally friendly. Halls were a bit dark in places. The entry driveway was very dark even after the power came back on. Not sure if it is always like this.

Exceptional

it felt perfectly contrasting with...

Liked: i loved the quality of the hotel and the surrounding area.
Disliked: i loved everything about it

Superb

Liked: Location was phenomenal. Front desk staff and the bartender were really great.
Disliked: I was placed in an accessible room and the bed was extremely low. I got the feeling the hotel was full so I didn't try for another room but that was the only downside.