JW Marriott Hotel Mexico City Polanco

Superb

Disappointing

Liked: Location
Disliked: Room amenities and those offered such as teas not replenished on a daily basis…room not thoroughly cleaned..

Great

Liked: Perfect
Disliked: Perfect

Not a great value, pool...

Liked: Very friendly staff. Rooms are clean and fairly modern. Excellent gym. The location is top notch, right on the park. Great views.
Disliked: It was very expensive. The value is tough to justify especially with so many other choices close by. The pool is not great. Gets very little sun all the good seats are taken up quickly and there are only a few. This place is sort of the opposite of cool. It's like being in a Marriott in the US, filled with Americans. You will not get an authentic Mexican experience here.

Very good

Liked: Rooms were nice, pool was enjoyable. Good location. Could not get into room at check in time and had to haggle with staff about it instead of them offering something to accommodate. Room service food was pretty bad and elevators kept breaking down, but overall we liked our stay and would likely stay there again.

Very good

Exceptional

Passable

Superb