JW Marriott Grand Rapids Guest Reviews
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|0.5 miles from Grand Rapids centre|
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Felecia, Taylor Tue, 28 April 2015
The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.
Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.
Yvonne Mon, 10 December 2018
Liked: Hot water was not working. Something blew out and when we left at 11 am Sunday morning still had not been able to shower. This was a work and pleasure trip and very disappointing to only receive a $25 credit! I?m sorry, you stay at a hotel for sleeping and showering. And no shower to go to church or getting ready for the day. This is an annual trip we take. So upsetting.
Disliked: No hot water for hours!!!!!!!
Jan Sun, 9 December 2018
Anonymous Fri, 30 November 2018
Liked: Quiet,comfortable, great views
Disliked: Price...... so won?t be back
Hitchcock Mon, 12 November 2018
Thomas Fri, 9 November 2018
Tara Sat, 3 November 2018
Monty Sat, 27 October 2018
Liked: The view
Disliked: Everything was great
Edward Thu, 11 October 2018
Anonymous Tue, 2 October 2018
Wonder experience In Grand Rapids
Liked: The hotel is super classy. The staff is professional with a very down to earth attitude. Great stay!
Disliked: The food during the conference was very bland. It was acceptable, but not a whole lot of flavor.
Christopher Mon, 1 October 2018