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JW Marriott Grand Rapids eeee
JW Marriott Grand Rapids, 235 Louis Street Nw, Grand Rapids, MI | Area: Grand Rapids
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (193 Ratings)
0.5 miles from Grand Rapids centre
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Hotel Description
With stunning river views sophisticated modern decor and posh accommodations the new downtown J.W. Marriott Hotel Grand Rapids is equipped with all the bells and whistles for a romantic getaway or important business meeting. Opened in 2010 the 23-floor non-smoking high-rise property is dressed to impress with a curving glass facade and a glowing blue atrium that lights up the Grand Rapids skyline. Inside the towering lobby features a grand staircase and sculptural lighting that creates a high-energy atmosphere. An upscale restaurant serves breakfast lunch and dinner and an intimate cocktail lounge is ideal for chatting with associates and friends. There's also a Starbucks on-site. The hotel also features an indoor pool a fitness center and a spa where guests can book therapeutic treatments. There are 329 luxurious rooms with chic furnishings pillowtop mattresses and marble bathrooms containing lighted makeup mirrors oversize tubs and showers with dual showerheads. Other in-room amenities include free Wi-Fi and wired high-speed internet access ergonomic desk chairs iPod docking stations complimentary bottled water coffeemakers and 37-inch LCD TVs with premium cable channels. Room service is available. There is a concierge. Valet parking is available for an additional fee. The J.W. Marriott is located on Louis Street in downtown Grand Rapids a five-minute walk from the Van Andel Arena and a seven-minute walk from the DeVos Place Convention Center. Frederik Meijer Gardens and Sculpture Park is six miles away and Gerald R. Ford International Airport is 14 miles from the hotel.

Check-in time: 16:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet In Public Areas
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Air Conditioning
` Bar
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Executive floor
` Hair dryer
` Spa
` Dry cleaning
` Shoeshine
` ATM/cash machine on site
` Ticket service
` Breakfast buffet
` On-site parking
` fitness center
` interconnecting room(s) available
` telephone
` alarm clock
` Accessible facilities
` Cable/Satellite TV
` Check cashing policy
` Check-in kiosk
` Cocktail lounge
` Cocktail lounge with entertainment
` Cocktail lounge with light fare
` Complimentary in-room coffee or tea
` Efolio available to company
` ESPN available
` Food and beverage outlets
` Free toll free calls
` Front desk
` Full american breakfast
` HBO available
` Ice machine
` Individual Efolio available
` Indoor pool
` Interior corridors
` Iron
` List of movie channels available
` Local calls
` Motorcycle parking
` Non-smoking Rooms
` Pool
` Premium movie channels
` Remote control television
` Safe
` Security
` Souvenir/Gift Shop
` Translation services
` Turkish Bath/Steam Bath
` Turndown service
` TV
` Voice mail
` Wakeup service
` Wedding services
` Whirlpool
` Free High Speed Internet
` Iron Board
` Free Internet

JW Marriott Grand Rapids Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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4

Very Good - 4.0 out of 5

Felecia, Taylor Tue, 28 April 2015

The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.

Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.

4.8

Exceptional - 4.8 out of 5

Janine Fri, 15 March 2019

Exceptional

3.2

Pleasant - 3.15 out of 5

Anonymous Mon, 11 March 2019

Pleasant

Disliked: It took no less than 10 minutes to get hot water from both the sink and shower. The TV had two volumes, which were basically mute or deafening. The hot tub was not functioning. The sauna smelled much like the penguin house your local zoo.

5

Exceptional - 5.0 out of 5

Karen Sun, 10 March 2019

Exceptional

Liked: Every single staff member I came across was truly kind.

4.8

Exceptional - 4.8 out of 5

Kristen Sun, 10 March 2019

Exceptional

4.6

Wonderful - 4.6 out of 5

John Sat, 9 March 2019

Superb

4.8

Exceptional - 4.8 out of 5

Eb Wed, 20 February 2019

Exceptional

Liked: My 4 year old got his own room key and thought it was the greatest.

4.8

Exceptional - 4.8 out of 5

Anonymous Wed, 20 February 2019

Exceptional

3.4

Pleasant - 3.35 out of 5

Aj Mon, 18 February 2019

Pleasant

Liked: Corey at Mixology was fantastic! Food was also very good. Concierge lounge had good choices and friendly staff.
Disliked: Bedding was terrible. Beds were way to hard, expected better high end bedding for paying $250+ per night. Did not sleep well at all. Pool area was cold.

4.8

Exceptional - 4.8 out of 5

Keith Sun, 17 February 2019

Exceptional

Liked: Location, view Room was fantastic
Disliked: Lobby bar staff to busy to serve anyone

5

Exceptional - 5.0 out of 5

Alex Sat, 16 February 2019

Exceptional

Disliked: Best place I have ever stayed in Grand Rapids

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JW Marriott Grand Rapids 235 Louis Street Nw, Grand Rapids, MI