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JW Marriott Grand Rapids eeee - (855) 266-7297
JW Marriott Grand Rapids, 235 Louis Street Northwest, Grand Rapids, MI -(855) 266-7297
Area: Grand Rapids
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BOOK ONLINE OR CALL - (855) 266-7297
4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (218 Ratings)
0.5 miles from Grand Rapids centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
This hotel features an indoor swimming pool and fitness center in the heart of downtown Grand Rapids. Modern amenities in each room include cable TV and an iPod docking station. The spacious accommodations is fitted with chic furnishings. Luxury bathroom amenities are offered in each elegant marble bathroom. Room service is available upon request at JW Marriott Grand Rapids while drinks and refreshments can be enjoyed at our hotel bar. Our on-site restaurant Margaux serves french-inspired cuisine daily for breakfast and dinner. Starbucks is onsite offering a variety of refreshing beverages and snacks Gerald R Ford Airport is a 15-minute drive away. Public parking is provided by Grand Rapids JW Marriott for a fee. Valet available upon request.

Check-in time: 16:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Coffee/tea maker
` Refrigerator
` bathrobes
` On-site parking
` indoor pool
` Poolside bar
` telephone
` alarm clock
` 24-hour security
` Accessible parking
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Massage services
` Off-Site parking
` Closet
` Daily Housekeeping
` English
` Convenience Store
` Parking Available
` gift/souvenir shop
` Shops on site
` smoking allowed
` Hand sanitizer in guest accommodation and key areas
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Scale
` Contactless check-in/out
` Food delivery
` Electronic room key
` Main entrance
` Audible alarm
` Accessibility meeting spaces available
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to spa
` Accessible route to the registration desk available
` Accessible vanities available
` Adjustable height hand-held shower wand available
` ATM or cash withdraw on site
` Bathtub seats available
` Bathtub with grab bar available
` Car rental available
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Hearing accessible room and/or kit available
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Lever handles on door available
` Lowered deadbolt on doors available
` Lowered electrical outlets available
` Lowered night guard on doors available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` On-site accessible restaurants/lounges
` Roll-in shower available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Spa/sauna
` Toilet seats at wheelchair height available
` Transfer showers available
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

JW Marriott Grand Rapids Guest Reviews

Overall Average Score: 
Excellent (4.35 out of 5)

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4

Very Good - 4 out of 5

Felecia, Taylor Tue, 28 April 2015

The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.

Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.

0.5

Poor - 0.5 out of 5

Aaron Mon, 9 May 2022

Bad

3.5

Good - 3.5 out of 5

Cole Sun, 8 May 2022

Good

Liked: Location was ideal for down-town venue proximity. Staff was friendly and diligent, amenities were up to par with exception.
Disliked: Exception, the quality of the mattress was lacking in comfort. It felt like a mid 90s box spring bed (14th floor king mattress)

2.5

Fair - 2.5 out of 5

Christine Mon, 2 May 2022

Passable

0.5

Poor - 0.5 out of 5

Aaron Wed, 27 April 2022

Bad

2.5

Fair - 2.5 out of 5

Michelle Wed, 27 April 2022

Passable

Liked: The guest rooms need to be updated they look old. Carpet specifically.
Disliked: Restaurant was good, main lobby seating area looks nice

4.5

Wonderful - 4.5 out of 5

Becky Mon, 18 April 2022

Superb

Liked: clean and comfortable rooms
Disliked: the bar/restaurant was super expensive

4

Very Good - 4 out of 5

Anonymous Sat, 16 April 2022

Very good

Liked: quiet place to stay
Disliked: the class cups on the shelves were dirty like someone had already drank out of them, we cleaned them ourselves. the pool was closed and we got no warning about it before booking

5

Exceptional - 5 out of 5

Stephanie Fri, 15 April 2022

Exceptional

Liked: The service here was excellent, rooms were clean, beds comfortable, and probably the most luxurious hotel bathrooms in GR. Highly recommend the JW!
Disliked: No complaints from me! Rooms are slightly dated but very well maintained.

5

Exceptional - 5 out of 5

Christi Thu, 7 April 2022

Exceptional

4.5

Wonderful - 4.5 out of 5

Jane Sun, 27 March 2022

Superb

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JW Marriott Grand Rapids 235 Louis Street Northwest, Grand Rapids, MI