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JW Marriott Grand Rapids eeee
JW Marriott Grand Rapids, 235 Louis Street Nw, Grand Rapids, MI | Area: Grand Rapids
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4.4
HOTEL RATING: 
EXCELLENT
4.4 out of 5 (187 Ratings)
0.5 miles from Grand Rapids centre
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Hotel Description
With stunning river views sophisticated modern decor and posh accommodations the new downtown J.W. Marriott Hotel Grand Rapids is equipped with all the bells and whistles for a romantic getaway or important business meeting. Opened in 2010 the 23-floor non-smoking high-rise property is dressed to impress with a curving glass facade and a glowing blue atrium that lights up the Grand Rapids skyline. Inside the towering lobby features a grand staircase and sculptural lighting that creates a high-energy atmosphere. An upscale restaurant serves breakfast lunch and dinner and an intimate cocktail lounge is ideal for chatting with associates and friends. There's also a Starbucks on-site. The hotel also features an indoor pool a fitness center and a spa where guests can book therapeutic treatments. There are 329 luxurious rooms with chic furnishings pillowtop mattresses and marble bathrooms containing lighted makeup mirrors oversize tubs and showers with dual showerheads. Other in-room amenities include free Wi-Fi and wired high-speed internet access ergonomic desk chairs iPod docking stations complimentary bottled water coffeemakers and 37-inch LCD TVs with premium cable channels. Room service is available. There is a concierge. Valet parking is available for an additional fee. The J.W. Marriott is located on Louis Street in downtown Grand Rapids a five-minute walk from the Van Andel Arena and a seven-minute walk from the DeVos Place Convention Center. Frederik Meijer Gardens and Sculpture Park is six miles away and Gerald R. Ford International Airport is 14 miles from the hotel.

Check-in time: 16:00   Check-out time: 12:00
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Dry cleaning
` Heating
` Fax/photocopying
` WiFi everywhere
` WiFi available in all areas
` Breakfast options

JW Marriott Grand Rapids Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.4 out of 5)

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4

Very Good - 4 out of 5

Felecia, Taylor Tue, 28 April 2015

The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.

Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.

2.5

Fair - 2.5 out of 5

Anonymous Sun, 14 July 2019

Passable

Liked: The location and views are nice
Disliked: The other guests are rude, the staff is uncaring, the vents rattle and keep you up all night, the walls are ridiculously thin for a hotel that expensive, and who charges for parking after everything else? I?ve stayed here multiple times and I remember when this place cared about the experience of their guests. Not anymore, and I won?t be back.

5

Exceptional - 5 out of 5

William Sat, 13 July 2019

Exceptional

4.4

Excellent - 4.4 out of 5

David Thu, 11 July 2019

Fabulous

Disliked: We found left over items in our room behind the big chair. Just made us wonder how clean rooms actually are. Toilet paper holder is to easy to hit your elbow on. I have a few bruises.

4.8

Exceptional - 4.8 out of 5

Sarah Tue, 9 July 2019

Great rooms and staff. Fantastic...

Liked: Rooms are beautiful and the beds are very comfortable. The breakfast is a bit pricey, but the food is fantastic. The staff are all very friendly and helpful. The hotel itself is located within a reasonable walking distance to some good restaurants.
Disliked: I don't have anything negative to say as my stay was wonderful. It is on the pricey side, but that is what you pay for a bit of luxury I guess.

4.8

Exceptional - 4.8 out of 5

Robert Wed, 26 June 2019

Exceptional

5

Exceptional - 5 out of 5

Lauren Sun, 23 June 2019

Fun night out in GR

Liked: Clean, friendly staff and great location to bars and attractions.
Disliked: Nothing.

5

Exceptional - 5 out of 5

Lori Sun, 23 June 2019

Exceptional

2.5

Fair - 2.5 out of 5

Ashley Wed, 19 June 2019

Liked: The JW is a nice hotel and since I was staying to celebrate with my significant other, it was one of the best options for Grand Rapids.
Disliked: We asked the staff to sweep up glass in our bathroom while we were out, but when we returned the glass was still everywhere. Without apology they also removed and lost our personal celebratory champagne glasses. They never returned emails or calls.

3.6

Good - 3.5 out of 5

Giuseppe Fri, 14 June 2019

Good

5

Exceptional - 5 out of 5

Shirley Tue, 11 June 2019

Was in town for a...

Liked: Had Breakfast at Starbucks
Disliked: Hapy hour and snacks were excellent

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JW Marriott Grand Rapids 235 Louis Street Nw, Grand Rapids, MI