JW Marriott Grand Rapids Guest Reviews
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|0.5 miles from Grand Rapids centre|
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Felecia, Taylor Tue, 28 April 2015
The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.
Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.
Anonymous Mon, 15 February 2021
Liked: The Pool and bathtub and the view was nice
Disliked: In Room dining service was not the greatest for the price
Bookingzach Thu, 11 February 2021
Liked: Stayed here with my wife. It was a wonderful room and view over there river. It was very clean and the staff was very polite ensuring that we had everything we needed.
Benjamin Sun, 31 January 2021
I wouldn't hesitate to recommend...
Liked: The staff was amazing even sent a gift basket to our room for my wife's birthday
Disliked: Booked an executive suite, Sofa was quite stiff and uncomfortable
Olivia Sat, 30 January 2021
Lexus Fri, 29 January 2021
The hotel was great the...
Liked: The hotel is beautiful it speaks for it self
Disliked: This one particular staff member was rude. If I?m not mistaken she was upper management and had a racist Persona about her. I experienced this encounter on Sunday roughly about 8 PM.
Anonymous Tue, 19 January 2021
Out for the night
Liked: The security of needing a hotel key to operate the elevator. Also the cleanliness of the room and lobby.
Reichlianne Sat, 26 December 2020
Timothy Thu, 24 December 2020
Anonymous Sun, 20 December 2020
Liked: Very clean
Disliked: Bed was a little uncomfortable
Lindsay Thu, 10 December 2020
Perfect mini-honeymoon stay!
Liked: Loved the bathroom - tub and double shower head!
Disliked: Spa and hot tub not open - but not hotel's fault :(