JW Marriott Grand Rapids Guest Reviews
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|0.5 miles from Grand Rapids centre|
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Felecia, Taylor Tue, 28 April 2015
The hotel was very clean and I absolutely love, love, LOVED the shower, bed, and pillows. The closet space was awesome as well. The whole set-up and details for guests were spot on! Besides a few issues, I would gladly visit again.
Liked: Besides the knocking noise and being inconvenienced, it was peaceful for the remainder of our stay. I received a surprise bottle of champagne from the hotel congratulating me for graduating - awesome! Excellent views of the water, bridge, and city lights. I loved the live band!
Disliked: Loud knocking noise in walls when water was turned on by guests above or next door. I was promised a phone call when my daughter's room was cleaned upon her arrival and I never got that call. We were waiting for hours and had to go back to the front desk, only to find out someone dropped the ball. Next day I ordered my breakfast and it arrived cold - tasted good but it would have been more enjoyable if it was the right temperature.
Edward Thu, 11 October 2018
Anonymous Tue, 2 October 2018
Wonder experience In Grand Rapids
Liked: The hotel is super classy. The staff is professional with a very down to earth attitude. Great stay!
Disliked: The food during the conference was very bland. It was acceptable, but not a whole lot of flavor.
Christopher Mon, 1 October 2018
Thomas Wed, 26 September 2018
Liked: Security...needing hotel door key to access elevators
Disliked: I expected a USB outlet in the room and there was non.
Alecia Mon, 24 September 2018
Not typical JW standards
Disliked: At check in our room wasn't ready for an hour past check in. Could you imagine if we had to be somewhere? They told us to wait at the bar, the patio bar was closed to restock. No one ever offered anything for the inconvenience!!
Linda Sun, 23 September 2018
Liked: Excellent city view! The lounge was awesome!
Disliked: I did not have more time to spend here!
Christopher Wed, 19 September 2018
Won't be back.
Liked: View was nice, staff was top notch.
Disliked: Completely overpriced, parking should be included if I'm paying that much. Shower was terrible.
Jose Mon, 10 September 2018
Robert Wed, 1 August 2018
Disliked: I got in late from the airport about 11and had Had a hard time getting something to eat.will not stay there again! Stayed somewhere else,onetime is enough for me.
Brad Mon, 23 July 2018