JW Marriott Essex House New York

Fantastic experience. Great service. Great...

Liked: Outstanding staff.
Disliked: Very little

Exceptional

Disappointing

Liked: A few issues annoyed me
Disliked: 1. Park view room had very limited park view, not what is shown in your website2. No making of beds, taking away used corded cups, putting in new toilet roll etc / frlt like a / star service in a 5 star hotel , very disappointing

Location is great with good...

Liked: The location of the property is great … best place if u r visiting manhattan . It is nxt to Central Park n all the shopping is just a walk away …. Staff is also polite n helpful.
Disliked: I don’t like the room service department as they are very lazy n if u ask only tea bags to be sent to ur room they take ages to sent up . I ordered tea tray which was not there in the room at 2:00 in the afternoon n instead of calling them again n again I finally had to go down at the reception at 7:00 in the evening to get tht . Also rooms are small for 3 adults.

Passable

Superb

Exceptional

Exceptional

Superb