JW Marriott Edmonton Ice District Guest Reviews
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Write a review
Gloria Sun, 25 May 2025
Exceptional
Liked: One of the best accessible properties I have ever stayed in. Marriott you are to be congratulated.
Debbie Thu, 22 May 2025
Spending $$$$$ doesn’t mean a...
Liked: People tried ardently to fix the unfortunate mistakes that were made: right up to the final bill that charged us nearly $300 more than we should have been. Many people were sorry and worked quickly to rectify, but the bumps made it a rocky stay.
Disliked: There were consistent problems-nothing ran smoothly for us and that was really unfortunate as this was my Mother’s Day gift. I had prepaid for three components to be in our room upon arrival- not one was there. While we went swimming they tried to fix it but set up a different room special offered on their website. I called down again stating exact what I had already paid for. Then it was brought up. As I said, I prepaid but I was charged for it AGAIN at checkout-only noticing after the card was ran. Another bump. At my Mother’s Day meal, additionally, everything took forever to arrive (40 minutes for our drinks!) Then food came late, and one manager said there would be compensation but he came back to tell us our food was on time (no not at all) and he rescinded said compensation! Though they covered our Valet Parking and gave us Marriott points equalling $90 the bumps still remain. A memorable Mother’s Day for the wrong reasons.
John Thu, 1 May 2025
Expensive and small
Disliked: Very small room, lots of sharp corners (stubbing toes), very expensive
Brian Wed, 30 April 2025
Passable
Luc Sun, 27 April 2025
Exceptional
Manzi Thu, 24 April 2025
Exceptional
Lisa Wed, 23 April 2025
Exceptional
Liked: Love the convenience of the location with the valet parking, it is pricey to stay but the stress free of being a central location and having the paid valet parking more than makes up for the cost.
Candace Tue, 22 April 2025
Great
Cindy Thu, 3 April 2025
Very good
Jenelle Thu, 3 April 2025
Exceptional