JW Marriott Auckland Guest Reviews
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Write a review
Claire Sun, 27 April 2025
Great Staff, clean rooms with...
Liked: Staff and Breakfast. The hotel foyer - great bar and relaxing atmosphere.
Disliked: Having to repeatedly confirm that I had booked a 'breakfast -included" room.
Sava Fri, 25 April 2025
Would of been great had...
Liked: The room was good size and clean
Disliked: The fact we were told there was a pool right up till we checked in and then the following morning as I was about to go for a swim there was a note left to say due to pool maintenance it was not available
Rodrigo Thu, 24 April 2025
Beware of scamming practices at...
Liked: Location
Disliked: They gave me a free drink at check in but then charged me. I have asked twice for that to be taken off my bill and I am still waiting to hear back. Bathroom had someone else’s hairs on the floor.
Christine Tue, 22 April 2025
Exceptional
Liked: I liked the service and facilities provided! Staff were all friendly and welcoming!
Peter Mon, 21 April 2025
Very good
Ammar Mon, 21 April 2025
Superb
Jessica Tue, 8 April 2025
Superb
Shaun Sat, 5 April 2025
Superb
Disliked: My wife said the decaf coffee wasn't good, and the temperature of the spa was too low...but the bath was great. So no complaints really.
Jo Thu, 3 April 2025
Exceptional
Brooke Mon, 31 March 2025
Extremely disappointing
Liked: Couldn’t check in till over an hour after designated check in time, had to follow up about getting into our room. Then had to wait another hour for our bags to be brought up to the room meaning we had to cancel our dinner reservation. Ordered some fries from room service had to wait 1.5 hours following up multiple times, when the finally arrived they were cold and a hair was on them, found a thick line of dust next to the cups when going to make a tea in the morning. Now still waiting to get my money back!!