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United KingdomJurys Inn Newcastle Quayside Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4 out of 5)
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| 0.8 miles from Gateshead centre |
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Kevin H, Redcar , visiting O2 Academy Newcastle Mon, 10 November 2014
Even with the negative, would use again.
Liked: Very friendly staff.
Disliked: Not enough parking and for the price I think you should get breakfast.
Wayne Mon, 24 February 2020
Stunning location
Liked: The staff
Disliked: The weather
Llinos Mon, 24 February 2020
Very good
Liked: Close to Sage, friendly and helpful staff
Deborah Mon, 24 February 2020
Exceptional
Lynda Mon, 24 February 2020
Good
Liked: The breakfast was good and hot!
Disliked: Lack of on site parking and had to pay £6.70 per day to park, this is not mentioned on the website
Nicole Mon, 24 February 2020
Exceptional
Liked: Breakfast was ideal ?
Abbie Mon, 24 February 2020
Pleasant
Disliked: When we arrived at the hotel I was accused of not paying for the room when I had.. once showing the money had gone out of my bank there was then an issue trying to find an email confirmation of the payment. Couldn?t find this as I didn?t get one but I was given an email address to send proof of payment too but then this email bounced back. The room temperature was freezing and the window had a draft and we couldn?t seem to get the room warm. We didn?t get much sleep even after paying £85 due to terribly noisy neighbours resulting waking me and my partner up at 3:30am.. after calling reception and making them aware of the disruption this carried on until 5am. Not acceptable
Anonymous Mon, 24 February 2020
Exceptional
Geoff Mon, 24 February 2020
Not the best
Disliked: Shower very slow breakfast in room 20 mins late, heating in room did not work
Elaine Mon, 24 February 2020
Very good
Anonymous Sun, 23 February 2020
Expected a lot more -...
Liked: Convenient for sage
Disliked: Room was very cold , noise from outside road. The heater did not seem to work. There was a broken vent on the window that had been filled with tissues to keep the cold out. The decor inside was uninspiring. In fact Premier Inn offer more comfortable rooms , better facilities at a far cheaper rate. Offered breakfast but only option was standard buffet at 9 quid. We were told to make decision there and then or the price increased to 12 quid. Will not be going back for sure. Normally give very good ratings but this is a poor cold place and would not recommend it.
