Good

Liked: Breakfast and checkin process was good
Disliked: The room was bit unclean from before. The carpet had stains. Requested housekeeping but they never came. But it served the purpose of staying.

Superb

Pleasant

Exceptional

Liked: They upgraded my room without me asking. I can't believe you get a pool, sauna and steam room and beauty treatments for this price. Proper value for money

Disappointing

Liked: The Spa area was closed - thouigh the opening times on the website these are not clear on booking.com so no relaxing spa in the evening. The housekeepiung was poor and we had 3 different room - the manager did however do his best to accomodate and we were given complimentary meals

Good central location -Reasonably priced...

Liked: Good central location - bed comfy - staff very helpful and welcoming- good booking in experience and check out very straightforward - room rate was okay but it does vary so look to book in advance - stayed here before and would consider using again.
Disliked: The leisure facility is showing signs of being in need of a good refurbishment- beginning to look quite aged - shower mastic seals are in places blackened - The floor around the pool needs a good deep clean - it?s a shame because this is an added facility - just needs some money spent on it.

Great location. The room is...

Liked: friendly and efficient staffs
Disliked: clean and great location

ok

Liked: The staff were absolutely wonderful, so friendly and accomodating.
Disliked: Room was not really a Superior - it had awful scratch marks on the wardrobes.... and a little drab to be honest - it didn;t make me feel happy, the colours were very depressing!

Superb