I had a nice time here; the staff was very nice - the girls on the check in desk made you feel very welcome. Room was clean and had tea, coffee, TV, hairdryer and a ironing board and iron. I would come back here again.

Liked: Very nice, clean room; had everything that you needed for your stay.
Disliked: Did not sell Foster's Lager.

Very good

Liked: Comfort of bed
Disliked: Bathroom could be updated

Exceptional

Nice people, nice room, nice...

Liked: Staff were really friendly, food was good, room was good.
Disliked: Parking is not onsite

Very good

Liked: The room was nice .nice decor and good pillows .
Disliked: The shower was small and the water pressure was not good . The view was not very nice .Parking was very difficult on site

Exceptional

Superb

Exceptional

My choice for London without...

Liked: The location is fantastic only a short trip both to Victoria and to Gatwick.Cleaning of rooms is now done daily which is different to what was going on in April.Breakfast was superb.
Disliked: While cleaning is now daily I wish the linen was given more attention as it was never changed during the week we stayed. Some staff went above and beyond others didn't even do the bare minimum. One staff member always says she's out of the milk I asked for without looking in the back (like all the others did) same girl even told me she was completely out of milk on Christmas day making me go hunt for a coffee in the cold while all the stores were closed! Shame because all the other staff members were really nice.

Superb