Name: The Croke Park Hotel
Address: Croke Park Stadium Jones Road, Dublin
Telephone: (888) 608-6346
Rating: 4.5

Exceptional

Great hotel, really comfortable and...

Liked: The hotel is very nice, location is great and it’s very comfortable and spacious Hotel.
Disliked: There is only one thing that is a negative for the hotel. I have stayed at the hotel many times, for gigs and business events in Croke Park etc. the Bar staff, while plenty of them on, lack much of what would be expected on busy gig nights or the like! The process is slow. The machines are slow, swiping cards to process payments. All nice people but in my experience they lack any “go” slow pace and as a customer I can say that anyone at the bar are very frustrated. No sense of who’s next causes frustration. Look over you rather than at you in case you ask for a drink. Great place, just that one thing that is quite annoying especially as someone whom is entertaining customers in the hotel

Exceptional

Very good

Exceptional

Liked: The Front Desk staff were wonderful and so was all the rest of staff amazing.

Passable

Liked: Location
Disliked: We booked lunch, names weren't put down for a reservation (no issue, human error happens). When I explained the situation to the lunch host and mentioned that one of our party were elderly she returned with an a very inappropriate ageist comment. When I feed this back to the hotel in light of an email I received they asked if I would be able to take a call discuss, which I was happy to do and explained same to them. No call came. I have never left a bad review previously but I couldn't help but be extremely frustrated with how we were dealt with initially and then the aftercare also.