Clean.

Liked: Courteous staff.
Disliked: Evening meal was terrible - wife's was sent back cold. It came back to the table worse the second time. Hard to believe in a 4 star hotel - did not pay.

Exceptional

Very good

Very good

Liked: Excellent location-central for exploring the city and checking out the university. Very clean and comfortable.

Exceptional

Good in the end

Liked: The location is brilliant. The staff were amazing.
Disliked: Had a few issues when we arrived but staff sorted everything

Great city centre hotel with...

Liked: The room came with a super king size bed which was unexpected but it was much appreciated. The rest of the room was to a great standard and better that expected. The lady on the desk that checked us in was friendly and the car park, while slightly expensive (£17) was attached to the hotel so no long walk to get bags. Food was also offered as room service as many restaurants were closed but we didn't use that service.
Disliked: We were under the impression that the room would come with bath but on arrival there wasn't one. Not a huge issue but a mild disappointment. The shower glass didn't function especially well and so the bathroom floor did get wet.

Exceptional

Excellent

Liked: Felt really comfortable , in the hotel with this pandemic, ad everything in place to feel safe
Disliked: Nothing

Exceptional