Superb

I am a graduate in...

Liked: The room was ok, however, I was not happy with the level of cleanliness. The location is perfect. I am concern with the quality of breakfast served in the hotel. There was no breakfast but a bag pack that constitute a few items. I paid an extra amount of money for breakfast, unfortunately, what we had for breakfast did not reflect the image of the hotel. Bag packs were for all guests living in the hotel. I paid for services that were not rendered. I suggest the management should refund the 130 pounds paid for breakfast. I wish the management to look into this issue.
Disliked: The cleanliness was a concern. Room 453 had a spider web on the wall for my 6 nights in the hotel. Despite my repeated calls for the cleaners to clean the web. The Tea tray was dusty no care was given to the tea tray and cups. During my stay, I volunteered to hover in my room every morning. I moved the beds and found leftover food under the bed. I have the pictures of the spiderweb in my phone hanging on the wall and the tea trays.

Very central

Liked: Though staff looked underpressure, we did receive a warm and friendly welcome from Ronan!Fans in the room was a big plus especially in 27° heatGreat location and affordable prices!
Disliked: Check in was at 3 but our room wasn't ready until 5 which was a bit disappointing

Very poor

Liked: The room was spacious and the location was good
Disliked: Didn?t like that check in was 3 we then where offered to check in online to save time then had to queue for 30mins to say our room wasn?t ready even though we checked in online 2 days before our stay and paid. The breakfast was awful a brown bag dumped at your door with a apple yogurt pastry & orange juice no kids option we had a family room with a 3 year old so the breakfast wasn?t suitable. We where then told check out was 11am even though on the information it states 12pm so delayed check in and a early check out. Not great on there behalf

Our room wasn?t cleaned

Liked: Great location,comfortable, staff were really nice, spotless when we arrived
Disliked: Bin was overflowing because the room wasn?t cleaned

Very good

Disliked: Full Irish breakfast instead of continental

Exceptional

Poor

Never stay in this hotel...

Liked: At first i liked the hotel its very clean & the room was very clean.
Disliked: We arrived the receptionist was very rude, we didnt know it was card payment only as we changed our euros to £s we didnt bring our cards, we had revolut. Then we went out for abit, came back someone left us a note to say they where checked into our room by mistake also another family where checked in also, complained to receptionist who gave us £30 off. Couldn't work the air con & it was boiling warm out. We stayed for 3 nights not once was our beds changed or fresh towels left i had to go out to the house keeper & get some off her. Then the carpark was £52 which is disgraceful the hotel should have on site carpark for visitors or have a deal with the carpark place itself. All in all it was horrible, only 1 man was nice to us at reception. Never stay here again.