Leonardo Hotel Belfast Guest Reviews
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Write a review
Carole, Belfast, visiting Ulster Hall Mon, 13 March 2023
Decided to eat in the hotel as the weather was bad. Only suitable food for vegan/vegetarians was a cold salad at £13 so ordered two with hot chips. When it arrived it was just a bowlful of cos lettuce and a small spoon of avocado, not even fresh! The waitress apologised profusely for a salad that any Chef should be ASHAMED to present in a well known respected hotel. When we asked for more variety in the salad and an egg it appeared with a dressing, a small amount of tomato and lots of raw onion. At the most what was given to us would cost less than £1 each. With hindsight, if the waitress hadn't been so apologetic and staff in the bar so kind and understanding I should have made an almighty fuss and demanded my £26 back. So my advice if you prefer not to eat meat or fish and want a hot meal, don't eat at Leonardo. Two extremely disappointed ladies, left feeling hungry, for an extremely good concert in the Ulster Hall.
Disliked: Expected a twin room not a bed settee.
Grace Tue, 19 March 2024
Exceptional
Marie Mon, 18 March 2024
Superb
Emily Mon, 18 March 2024
Well maintained
Liked: All staff were pleasant and room was clean
Disliked: Only stayed a night so wasn’t anything we didn’t like
Stephen Mon, 18 March 2024
Exceptional
Liked: Great location. Breakfast was excellent and staff were very attentive
Disliked: Had to wait a bit long to check in as room wasn't ready. Understandable as they were fully booked so I'd say it was out of receptions control but we were looked after really well
Will Mon, 18 March 2024
Way too strict on youngsters
Liked: Nothing
Disliked: Everything
John Mon, 18 March 2024
Exceptional
Barbara Mon, 18 March 2024
Exceptional
Polina Mon, 18 March 2024
Pleasant
Liked: Location
Disliked: It was cold in the room, A/C didn’t work. When we asked reception they said it’s working. But even after 3 hours still was cold. We called them again and got portable heater.Hot water was not hotThe drain pipe in the shower was clogged and water flooded the floorVentilation in the bathroom is very noisy and never stops even at night.
Beth Mon, 18 March 2024
A very high quality hotel...
Liked: The property was in a fabulous central location, walking in, the reception felt cosy and smelled amazing. The staff were incredible and check in was easy. The room was very clean and upon request we were left a personalised happy birthday table of goodies. The beds were exceptional and breakfast was delicious with a wide selection of food and coffees. Overall there is nothing I can fault. A wonderful stay
Disliked: Nothing
Andrew Mon, 18 March 2024
Superb