Name: Jorvik Hotel
Address: 50-52 Marygate, York
Telephone: 0800 031 8416
Rating: 4.25

Really enjoyed our stay &...

Liked: Everything was brilliant from the staff to the room. Small problem with the towels, that was dealt with professionally. Loved it.
Disliked: Has i said just a minor hiccup with the towels.

Lovely house & great location

Liked: Lovely old house with a great location right next to the Museum Gardens. Bed was very comfy. Mini bar was a nice extra though we didn't use it.I was expecting the decor to be more viking themed given the site pictures, which I liked the thought of, but our room was decorated with Moomin pictures which didn't have the same vibe.Staff were lovely and the house was nice and quiet throughout our stay. There's no kitchen on-site but there were plenty of cafes on the other side of the gardens and staff offered to order breakfast in for us if needed.
Disliked: The bathroom was nice and clean and modern, but some fixtures like toilet roll holders were loose. The shower was nice and hot but it was difficult to switch heads - this required us to turn the knob with a towel mid-shower, with difficulty. Not a huge problem but a bit annoying.Unfortunately there was building work behind the house which was noisy but not anyone's fault.The TV wouldn't connect to the internet, had poor reception and didn't swing out from the wall so was a bit difficult to watch from where the bed was. Luckily we weren't too bothered as we were out most of the few days we visited.

A little off the beaten...

Liked: Good staff. Comfortable. Clean
Disliked: Breakfast only available in your room. Needed to be ordered the night before.

Very good

Pleasant but not luxury, though...

Liked: Location was brilliant, staff were great
Disliked: It was badged as a luxury boutique hotel. In reality small cramped room, windows you couldn’t see out of. Glass panel for a bathroom door. Thin mattress. Nice enough but not luxury. No sound insulation - could hear room next door on the phone and on the other side the tv blaring! No Sunday room service.