Fabulous service in chaotic times

Liked: Due to covid 19 they honoured our stay as I had to see my son following a terminal cancer diagnosis to me. We cancelled one day to comply with the government lockdown but I managed to see my son and the guest house refunded the cancelled day. Staff used antibac hand sanitiser observed the social distancing rule and were fabulous.They could not have been more acvommodating.
Disliked: Nothing

Exceptional

Very good

Disliked: The room service was excellent, hosting the largest bed I have ever slept in nice people enjoyed my stay.

Good value top breakfast to...

Liked: Top breakfast friendly staff Position of the hotel in a good spot parking ok on price not expensive like some towns can be so not a bad place there are a lot worse out there
Disliked: Shared bathroom I?m not a fan and would much prefer on suite .also being on the top floor makes you work a bit to get to your room deffo no good if your getting on

Awful

Liked: It was cheap and the location was near where I needed to be. The staff were hospitable.
Disliked: The rooms are not sound proof the walls are extremely thin. You can also hear everything outside sounded like our car was about to be stolen. The area isn?t the nicest. There is no heating control it?s either way to hot or too cold. The beds are Uncomfortable I didn?t sleep at all. The toilet was shared which could of been liveable if it was three flights of stairs away from my room. Will not be returning.

Very good

Liked: Nicely decorated and very friendly staff.
Disliked: Smell of cigarettes lingered in both the main building and our room. Breakfast hours were quite short compared to other accommodations.

good place, great value and...

Liked: large clean room - easily big enough for three - tea, coffee etcetera all provided for as well as tolietries in the shower room. Breakfast was good, plenty of it and tasty. Staff were helpful when asked and the free map was a Godsend. Room was't the quietest in the morning but we were up early anyway. Location was good - in the heart of the city. 15 minutes easy walk from the University.
Disliked: A quieter room would have been my preference. The guests in the room above us were not silent when getting up. A detachable flex to the kettle would have made pouring the water for the coffee easier.

Great value

Liked: Modern decor in room, great value and amazing Breakfast

Pleasant