Jesmond Dene House Guest Reviews
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Write a review
Katie Thu, 14 August 2025
Nice but not worth the...
Liked: The location
Disliked: The room was nice although bed was 2 single bed pushed together so not great when you fall down the middle in such an expensive room, the hot tub had far too many chemicals which I get why but couldn’t sit in it for more than 5 mins at a time as it was making our eyes sting. Sunday morning I had just got out the shower and the cleaner just walked straight in the room without knocking, which was extremely embarrassing. Most upsetting and annoying thing is my husband left a very expensive bracelet at the side of the bed which was a wedding present only 2 months ago. I get it was his fault for leaving it there, however we called straight away the same day and it had gone, which was so upsetting and disappointing.
Margaret Thu, 14 August 2025
Warmly welcomed back to our...
Liked: We are returning customers and we were greeted warmly. It was a special occasion and we were upgraded which was a lovely surprise and much appreciated.
Disliked: Nothing to comment
David Wed, 13 August 2025
Exceptional
Anonymous Wed, 13 August 2025
Exceptional
David Tue, 12 August 2025
Exceptional
Hilary Sun, 10 August 2025
A relaxing stay in a...
Liked: I like everything about it, particularly the terrace and the setting.
Disliked: I like light rooms and ours was a bit dark.
Craig Sun, 10 August 2025
Exceptional
Gargett Sat, 9 August 2025
Lovely surroundings, although things could...
Liked: Location, parking, amenities, toiletries all really nice
Disliked: Little bit ‘tired’ in places, a few cobwebs around room and higher windows. Bathroom required maintenance as shower head and sink were cracked. Also mould visible around bathroom windowBed wasn’t the most comfortable
Helen Fri, 8 August 2025
Exceptional
Liked: Perfect room and a beautiful location. Helpful and friendly staff.
Anne Thu, 7 August 2025
A beautiful hotel living on...
Liked: The property is a beautiful building. It is really conveniently situated for the Metro. It is tastefully decorated with a number of seating areas.
Disliked: I found the beds very uncomfortable and the toilets in the en-suites ridiculously low to ground. While the staff were pleasant I felt the hotel lacked any real sense of ownership at no time during my 4 night stay was there a manager who was visible to the paying guest.