James Cook Hotel Grand Chancellor Guest Reviews
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Diva Sat, 26 April 2025
Perfect for families
Liked: Perfect for families, my 6 & 3 year old really enjoyed their stay. Clean rooms, polite staff at reception and restaurant on site.
Debbie Sat, 26 April 2025
Disappointed
Liked: Location was good
Disliked: On arrival despite staying in a suite we found a large brown stain on the sheet. When I spoke to the manager I was asked what time I checked in and if I’d used the bed. No apology. We had only just arrived. I then had to help remake the bed. Not impressed.
Glenn Sat, 26 April 2025
It was really nice -...
Liked: Location
Johnson Sat, 26 April 2025
Very good
Hannah Sat, 26 April 2025
Good
Disliked: Our room had lots of dust and when packing to leave we come across other people’s belongings
Lorraine Sat, 26 April 2025
Very good
Avon Fri, 25 April 2025
Superb
Liked: Always greeted by friendly staff great location easy access for parking
Tangata Fri, 25 April 2025
Very good
Liked: Good access to cbd
Disliked: Drop off and pick up access. Little confusing getting around
Charlotte Fri, 25 April 2025
Exceptional
Suzanne Fri, 25 April 2025
This is our 2nd stay...
Liked: The room was immaculate as always, in centre of city. All staff excellent welcoming and helpful. Housekeeping staff lovely and friendly and do a marvellous job. Beds very comfortable, shower lovely and hot great water pressure, nice and clean.
Disliked: Nothing