James Cook Hotel Grand Chancellor

Very good

Liked: Good location and friendly staff

Exceptional

Superb

Relaxing, friendly and familiar. Will...

Liked: Well positioned hotel in Central Wellington. Close to all we wanted to visit. Good staff. Very busy with the 2 conferences- ie; had to queue to get a drink at the bar 5.00pm Saturday, could have done with another bar staffer. We gave up on getting a pizza downstairs and watching The Warriors on TV- too busy and noisy.

Great location with friendly helpful...

Liked: The location was fabulous, and we would go back again. Room was tired but very clean with comfortable beds. Well done to the lovely cleaners :)The staff across the board were very helpful, particularly Dawson at Reception and the lady who's name we did not get in the morning at breakfast Fri and Sat.

Convenient. Comfortable. Friendly staff

Liked: No breakfast…. Little issue with key card, but staff quickly sorted
Disliked: All pretty good

Passable

Liked: Great Location and breakfast.
Disliked: The room we stayed in was not cleaned properly as my 11 month old son picked up a capsule of some sort and when we caught him had it in his mouth. The management tried to make it better. However just told us that their cleaning staff were very good and don’t know how it could have happened. It felt like they were trying to say it was our own fault.

Very good

Liked: Very clean & great location.

Exceptional