Exceptional

Liked: Very clean room!Spacious with the amenities needed
Disliked: Nothing

I liked it. The room...

Liked: Great location
Disliked: Could?ve been a little cleaner

Disappointing

Liked: Like that it was comfy
Disliked: I couldn?t get a change of sheets and new towels and I stayed 2 nights

Overall, nice stay in Chicago....

Liked: For a layover in December 2020 we stayed on night in the IVY Hotel in Chicago. The competitive price and the upgrade to a suite were the decision making points. The IVY Hotel is superb located within Chicao City - just a few steps away from the Magnificent Mile. The Hotel doesn?t offer its own parking spaces or collabs with the close located garages, but the parking in the close by parking garage in the Northwestern University Building is okay. The check in was professional, nice and quick. We got a room on the 13th floor of the building. Elevators are spacey enough for social distancing - even that we never rode them with other guests. The room as itself is very spacey, has a nice layout, and a higher end approach in furniture. The bathroom had a seperated shower and a spacey tub and also offered enough space for two big guys. The bed was really great - very good mattress and high quality pillows. That was really the highlight. We slept very well
Disliked: As the restaurant and also the skydeck are closed due to covid, we ordered in-room-breakfast. This was one of the small downers of the stay, the portion size was very limited, toast wasn?t available and overall the quality was not what we expected (see also picture). The other points for critique are the visible marks on furniture and decoration elements: spots on the carpets (bed- and livingroom), stains on the couch pillow, visible damages on the desk, and a centerpiece chair in bright violet, who is just overly used and crooked: you are reminded in every room of the suite, that these interior had to handle a lot before our stay. It?s not the case that i had a feeling that it wasn?t clean - just that these issues are not fixed. A little more focus on repairing and fixing would have led to the 5 star rating. Another issue was with the shower - we couldn?t figure out why these massive 5 cm high granite board had to be on the shower floor, but due to the smoothness of the surface, and the hughe 8 cm splits around it, to the walls, every missstep or slip in the shower, lead to painfull hits on your toes. So be very carefull when you shower. And what the visible screen in the bathroom mirror does - we couldn?t solve this issue.

Exceptional

Passable

I enjoyed the space and...

Liked: I really liked the layout of the room in general, open yet separate. The shower was my favorite place to be but the bathroom overall was very nice.
Disliked: I didn't really like the view from the suite I had (alley & fire escape). There was also alot of commotion going on early in the morning by staff/ maintenance doing something that was rather disrupting.

Very good

Exceptional

Liked: Very beautiful
Disliked: The decor.